All 2027 Conference Sessions

Gartner CIO Leadership Forum 2027 dives deep into key topics for CIOs around technology leadership, executive partnership and more to help you address your organization's mission-critical challenges.

2027 Conference Theme

Driving Impact in the Age of Intelligence

CIOs must turn the rapid advance of AI and emerging technologies into measurable business impact. That means delivering value today while building the capabilities to scale, redesign work and operating models, manage new AI costs and risk, and establish future-proof governance that enables sustained enterprise performance. ​

Explore our conference sessions below, all developed with this theme in mind.
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Monday, February 22, 2027

09:30 AM - 10:15 AM MST

Gartner Opening Keynote
Ed Gabrys, Managing Vice President, Gartner
Hear Gartner’s unique “big picture” insights that will shape how you think about your most critical priorities, as well as spark strategic discussions with your peers throughout the conference — and your colleagues throughout the year. ... Show More Show Less

10:45 AM - 11:15 AM MST

How To Evolve Your CIO Role Through 2030 in Response to Five Relentless Forces
Christie Struckman, Distinguished VP Analyst, Gartner
The evolution of the CIO role through 2030 requires a total overhaul driven by five relentless forces. Your credibility with your C-suite peers will be predicated on how well you navigate the forces, and in doing so drive mission/business value. This session provides the actionable steps to get started on today. ... Show More Show Less

02:15 PM - 02:45 PM MST

Attract and Retain AI Talent Lost in Friction: Stop Repelling AI Talent
Val Sribar, Distinguished VP Analyst, Gartner
Join us as this session coaches CIOs on how to be an AI talent magnet and stop repelling AI talent. We discuss insights and takeaways from a series of recently published research notes on finding AI talent in friction. ... Show More Show Less

02:15 PM - 03:15 PM MST

Leadership Exchange: Leading Through Uncertainty
Surface new ideas and strategies with senior leaders during table discussions framed by Gartner-presented insights.​ Show Less

02:15 PM - 03:45 PM MST

Workshop: Lead Through Uncertainty
Join this workshop focusing on leading through uncertainty. Engage in guided, hands-on exercises to develop skillsets and strategic plans.​ Show Less

03:00 PM - 03:30 PM MST

Beyond the AI Kill Switch: Building Resilience in an AI-Dependent Enterprise
Mandi Bishop, Distinguished VP Analyst, Gartner
AI is rapidly becoming embedded in critical business processes. Most organizations are focused on AI deployment readiness, not recovery readiness for when an AI capability fails, produces harmful outcomes or must be shut down. We explore why the AI kill switch is not a technology feature but a resilience capability. Learn to identify AI dependencies, design selective containment strategies and ensure organizations can operate when AI systems become unavailable. ... Show More Show Less

03:00 PM - 03:30 PM MST

Inside the CEO Agenda: Insights and Imperatives for CIOs
David Furlonger, Distinguished VP Analyst, Gartner
This session draws on Gartner's latest CEO survey findings, exploring CEOs' priorities as they navigate growth, disruption, risk and transformation in 2027. We translate their emerging priorities and concerns into actionable leadership and technology imperatives for CIOs. Gain insights into shifting business expectations and practical guidance on where CIOs should focus to maximize business impact and executive alignment. ... Show More Show Less
Tuesday, February 23, 2027

11:45 AM - 12:30 PM MST

The AI vs. Empathy Battle: Ensuring Moments of Humanity
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
Empathy is a core requirement in moments of truth. While these moments vary by industry, the need to provide both cognitive and affective empathy is essential. With AI now being used to support customer experiences, can it offer the needed empathy in these situations however? CIOs must assess the role of empathy when making their investments in customer-facing AI to ensure that moments of truth are also moments of humanity. ... Show More Show Less

01:45 PM - 02:15 PM MST

The Judgment Gap: A Hidden Risk in Agentic AI Adoption
Madelin Santana, Sr Director Analyst, Gartner
Human judgment can weaken as reliance on AI for analysis and decision making increases. Very few AI readiness efforts address the leadership capability required to evaluate AI recommendations, challenge assumption and know when human intervention is needed. We discuss why judgment literacy is a key capability in the agentic AI era and organization practices CIOs can build to preserve critical thinking, accountability and decision quality. ... Show More Show Less

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“Great sessions on effective CIO storytelling to influence the C-suite.”

Anne Milkovich
CIO, NSHE

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