Digital Transformation in Education

Educational institutions must accelerate their digital transformation. To do so they must modernize and optimize their learning environments and their enterprise technologies. Effective integration of these systems will enable a seamless and more fulfilling faculty, staff, and most importantly, student experience.

Educational institutions must accelerate their digital transformation. To do so they must modernize and optimize their learning environments and their enterprise technologies. Effective integration of these systems will enable a seamless and more fulfilling faculty, staff, and most importantly, student experience.

Education is no longer based solely on a physical campus and people (students, faculty and staff). It is increasingly necessary to have a strong digital component. The hybrid campus of the future is one that has a balance of the physical and digital in both the business model and the operating model of the institution.

Technology is enabling most aspects of education today. No longer is technology relegated to supporting the back-office business of the institution or school district. Today, technology is a fundamental component of the teaching and learning mission, the student experience and enabling advances in research. AI and related hyperautomation technologies hold promise as transformative solutions propelling education progress and empowering students and faculty.  

Educational technology matters because it's the keystone to effectively scaling high-quality education. When we achieve this goal, society can begin to realize the dream of increased accessibility of excellent education in a manner that mankind has never-before experienced.

Today, educational organizations rely on a plethora of technologies, including foundational components (such as a campus network, ERP solutions), business systems (such as student information system) and academic technologies (such as a learning management system). Emerging technologies such as AI have application in all aspects of the academy, becoming critical to initiatives such as online digital learning, smart campus environments and advancing new research discoveries.  

The future of education is a heterogenous business model with a hybrid operating model, supported by hyperautomated business processes. All three of these characteristics are highly dependent on technology. The result will be new revenue models, with both digital and in-person experiences, at a scale and cost that is achievable across much of the globe. This cannot be accomplished without an appetite for change and highly leveraging emerging technologies.