Gartner Expert

Ted Chamberlin

Sr Director Analyst

Ted Chamberlin is a Senior Director, Analyst at Gartner, where he is part of the HTI, Application Services team. His research focuses on the the intersection of SaaS and AI relating to service provider productization, roadmaps, market trends and pricing models.

Mr. Chamberlin has experience working with all size global organizations from larger multinationals to early stage startups.

Previous experience

Prior to joining Gartner, in 1998 and then again in 2017 as well as 2025, Mr. Chamberlin held strategy, product marketing, business development and consulting roles in the technology industry. He founded two small consultancies and a virtual reality production company. Previous employers include Workday, Citrix Systems and Coresite. Mr. Chamberlin also held networking sales positions at Metro Business Systems, where he worked with end users on acquiring network equipment and implementing network designs. Previous to that, he worked in the technology recruiting division of Sony Music Entertainment in New York for four years.

Professional background

Citrix, Sr. Director Product Marketing, 1 years

Workday, Director, Comms, Media and Tech Global Strategy, 3 years

TLC3 Consulting, Founder, 2 years

Parallel, CTO, 2 years

Coresite, Vice President, Cloud Market Development, 1 years

Areas of coverage
  • Lead a Profitable Tech Services Practice

  • Create Differentiated Tech Service Offerings

  • Emerging Technologies and Trends Impact on Products and Services

  • Drive Tech Services Client Impact

  • Innovate with Emerging Technologies Adoption

Education

Pursuing M.B.A., Southern Connecticut State University

B.A., With Honors, Psychology, University of Denver

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Top Issues That I Help Clients Address

01

Assisting TSPs navigate partnerships, solutions and strategy for application servcies

02

Develop AI and Agentic strategies for application services