Gartner Expert

Sarah Davies

Sr Director Analyst

Sarah Davies is a Senior Director Analyst in Gartner's CIO practice, specializing in AI strategy, AI governance, and agentic AI. She advises CIOs, Chief AI Officers, and digital leaders on how to govern, scale, and operationalize AI across the enterprise. Her research focuses on governance frameworks for AI agents, the emerging role of guardian agents as oversight and control mechanisms, and the organizational capabilities required to manage autonomous AI systems responsibly. Sarah helps organizations balance innovation, trust, risk, and regulatory requirements while transforming AI from isolated use cases into a strategic business capability

Previous experience

Prior to joining Gartner, Sarah led complex transformation and innovation initiatives across global organizations, holding leadership roles in portfolio management, business transformation, and technology delivery. She worked closely with executive teams to modernize operating models, improve strategic execution, and govern investments in emerging digital capabilities. Her experience building governance mechanisms for large-scale transformation programs provides a unique perspective on today's challenge of governing AI systems, AI agents, and autonomous decision-making technologies.

Professional background

STA Travel, Head of Global Programme Management, 8 years

TUI, Business Transformation Program Manager, 4 years

Regus, Program Manager, 2 years

Areas of coverage
  • Workplace Applications

  • Strategy and Strategic Planning

  • AI Governance and Organizational Change

  • AI Strategy and Business Transformation

  • Orchestrate Resource Capacity Planning

Education

B.Sc., Geology, University of Leicester

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Top Issues That I Help Clients Address

01

AI governance

02

Resource and demand management

03

Transformation

04

Governance

05

Digital Workplace