Gartner Expert

Neha Dixit

Sr. Specialist, Analyst

Background: 

Neha Dixit is a Senior Specialist, Analyst in the Business and Technology Insights Group, where she advises CIOs and senior executives on their most critical strategic priorities. Her research examines how AI will reshape CIO leadership, IT organizations, IT workforce by 2030, and how CIOs can drive value through AI by partnering with their C-suite. A key focus of her work has been helping CIOs leadership effectiveness. Her industry focus has been on assessing AI use-cases within the Retail industry.

Neha’s broader research portfolio includes OKRs, IT product management, business capability modeling, and technology adoption trends in midsize enterprises.

Grounded in practitioner interviews, data-driven insights, and deep research, her work draws on best practices, case studies, and proven frameworks to help organizations scale leadership and talent, navigate the impact of AI, and build future-ready capabilities.

Previous experience

I have experience across strategy, analytics, and consulting, supporting organizations in solving complex business challenges. My work has spanned a broad range of initiatives, including leveraging CRM data and customer insights to improve sales performance and lead quality through targeted incentive programs and segmentation frameworks. I have also led efforts to streamline internal sales and marketing processes by identifying operational inefficiencies and redesigning workflows, resulting in reduced turnaround times and improved team productivity. In addition, I have managed cross-functional initiatives, partnering closely with senior stakeholders to ensure successful execution through structured planning, proactive risk management, and clear, consistent reporting.

On the research front, I have evaluated a diverse set of technology startups across the retail and media & entertainment sectors, assessing revenue models, funding trajectories, and customer retention metrics to support venture capital and private equity investment decisions.

Professional background

Takshashila Consulting, Business Associate, 1 years

Tracxn Technologies Limited, Manager, Research Analyst, 3 years

Areas of coverage
  • CIO and Executive Technology Leadership

  • Midsize Enterprise Insights

  • Technology and Digital Talent

Education

Masters in Business Management, Alliance Manchester Business School, University of Manchester

Bachelors in Accounting & Commerce, Mulund College of Commerce, University of Mumbai

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Top Issues That I Help Clients Address

01

Helping CIOs strengthen executive presence, clarify leadership scope, and elevate their strategic influence within the C-suite.

02

Assessing CIO effectiveness across strategy, talent, innovation and stakeholder impact to identify priority improvement areas.

03

Guiding CIOs on how to align technology strategy with business growth objectives and measurably contribute to revenue growth.

04

Advising on the redesign of IT workforce models in midsize enterprises to enable agility, scalability, and AI-driven ways of working.

05

Analyzing how AI is transforming enterprise applications and advising on which application areas to prioritize, and navigating associated risks.