Gartner Expert

Ishleen Kaur Chhabra

Sr. Specialist, Analyst

Ishleen advises CFOs, controllers and other finance leaders on process improvement, process governance, specifically implementing global process ownership models. She helps organizations articulate the GPO value proposition and provides guidance on effective implementation. Her expertise also includes process documentation and prioritizing process improvement initiatives. She also focuses on Gartner’s market research on invoice-to-cash and accounts receivable applications. Ishleen comes from an Economics background with a specialization in finance that help her in delivering analytical research value.

Previous experience

N/A

Areas of coverage
  • Finance Processes and ERP​

Education

Masters in Economics with a Specialization in Finance and Trade, Indian Institute of Foreign Trade, New Delhi

Bachelors in Economics, Shri Ram College of Commerce, University of Delhi

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Top Issues That I Help Clients Address

01

1) How to implement global process ownership in finance; 2) How to set up vest practices for process documentation, improvement and prioritization; 3) Audit Fee Benchmarks 2026; 4) How to use AI in AR