Gartner Expert

Heather Wilson

Sr Director Analyst

Heather Wilson is a Senior Director Analyst in Gartner’s Finance Practice. In this capacity, she partners with senior finance leaders to design and implement AI-driven strategies that enhance operational efficiency, deliver actionable insights, and unlock measurable business value. Her expertise encompasses AI adoption and governance, finance data analytics, and next-generation budgeting and forecasting solutions. Heather specializes in guiding organizations through the end-to-end process of identifying high-impact AI use cases, prioritizing implementation, and developing the necessary governance frameworks and skillsets for sustainable transformation. By leveraging advanced AI techniques and industry best practices, she empowers finance teams to accelerate digital transformation, optimize financial planning, and drive strategic decision-making.

Previous experience

Before joining Gartner, Heather spent over a decade as a finance and AI transformation leader in big tech. Her hands-on experience spans building and executing AI strategy, automating forecasting and planning for multi-billion-dollar businesses, and partnering directly with senior executives to deliver measurable profit improvement. Acting as a bridge between finance and technology, Heather has designed and operationalized data-driven solutions that elevate analytics maturity and drive business outcomes. She brings a practitioner’s mindset to every client engagement, ensuring that lasting transformation is achieved by aligning people, process, and technology.

Professional background

Amazon, Head of AI Transformation

US Non-Sort Finance, 1 years

Google, Director of Strategic Finance

Waze, 3 years

Groupon, Commerical Finance Manager, 3 years

American Red Cross, Business Analyst, 4 years

Areas of coverage
  • Finance AI Use Cases and Vendors

Education

Machine Learning for Finance, University of Chicago

B.S. Business Administration, American University

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Top Issues That I Help Clients Address

01

Foundational AI [Intro to AI in Finance, Getting Started, AI Use Cases]

02

AI Skills and Literacy

03

Finance AI Strategy & Roadmapping

04

Generative AI for Finance

05

Finance Data Foundations