Austin is a Senior Principal Analyst specializing in storage infrastructure markets, with a focus on market forecasting, market share analysis, and emerging technology trends. His research covers enterprise storage systems, including flash and disk-based architectures, where he analyzes market demand, technology adoption, competitive dynamics, and long-term industry evolution. Austin works closely with technology providers to help them understand shifts in enterprise spending, infrastructure modernization initiatives, and the impact of evolving technologies on market opportunities. Leveraging a combination of quantitative modeling, primary research, and industry analysis, he provides strategic guidance on product planning, market positioning, investment priorities, and growth strategies.
Prior to joining Gartner, Mr. Chapin held several leadership positions in data science, analytics, and business intelligence across the technology, manufacturing, financial services, and consumer products industries. Throughout these roles, he specialized in transforming complex data into strategic business insights, leading cross-functional initiatives, and supporting executive decision-making through advanced analytics and forecasting. His experience includes developing predictive models and performance management frameworks, identifying revenue and operational improvement opportunities, and partnering with business leaders to translate market and operational data into actionable strategies. This work provided deep expertise in forecasting, market analysis, and communicating data-driven insights to executive audiences.
Master of Business Administration, University of Illinois, B.S. Business and Information Systems, Oregon State University