Gartner Expert

Arul Saxena

Sr Principal Analyst

Arul Saxena is a Sr Principal Analyst advising CIOs and other technology leaders at Gartner as part of the CIO & AI Leaders practice. His expertise includes:

- Project to Product Transformation: Helping organizations move from project-based delivery to product-centric operating models, with a focus on product leadership, funding models, and the organizational changes needed to sustain product-centric ways of working | Innovation: Advising technology leaders on building innovation capabilities and governance frameworks that accelerate experimentation, scale innovation across the enterprise, and convert ideas into measurable business outcomes | Change Management: Guiding leaders through organizational transformation by aligning culture, leadership behaviors, and adoption strategies to accelerate change and improve transformation success.

Previous experience

Prior to Gartner, Arul led primary research and advisory engagements for FMCG, retail, and e-commerce organizations, helping business leaders understand evolving consumer behavior, shopping journeys, and market dynamics. Working closely with executives on strategic initiatives provided practical insight to help organizations leverage customer and market intelligence to deliver better personalization, higher retention, and stronger revenue growth.

Professional background

Kantar (WPP), Account Manager, 1 years

Nielsen, Research manager, 3 years

Ipsos, Senior Research Executive, 1 years

GFK, Research Executive, 2 years

Education

Master of Business Administration, Marketing, IBS Hyderabad

B.Tech, Computer Science, Dehradun University

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