Gartner Distinguished VP Analyst and Gartner Fellow, Hung LeHong, explores why employee productivity alone is not enough to deliver meaningful value from AI. While many organizations focus on individual efficiency gains, the greatest opportunities often come from reengineering processes, reshaping teams, rethinking sourcing strategies and renegotiating provider relationships.
Drawing on practical frameworks and real-world case studies, this session will help business and technology leaders identify the pathways that can unlock measurable value from AI and determine where to focus their efforts for the greatest impact.
