Agenda / Day

Sunday, 19 July, 2026 / 7:00 PM - 9:30 PM CET

Orchid Tea Room, Ground Floor

Weclome Reception

Welcome to the Supply Chain Leaders Forum in Windsor! We are delighted to have you join us for two dynamic days filled with insightful content, engaging discussions, and valuable networking opportunities. We look forward to sharing this exciting experience with you!

Monday, 20 July, 2026 / 8:00 AM - 8:30 AM CET

Arora 1, Level -2

Gartner Opening Keynote: Sentient Operations

Supply chains are headed toward an evolutionary tipping point. The future will favor AI-native operations that seamlessly merge human and machine intelligence to adapt and optimize in the face of near-term competitive pressures and whatever conditions come next. This keynote will provide an overview of this year's event themes in the context of the mind, body and soul of operations.

Monday, 20 July, 2026 / 8:30 AM - 9:30 AM CET

Arora 1, Level -2

Guest Keynote Address: From Dirt to Shirt - Building the Intelligent Supply Chain

Global supply chains are being reshaped by geopolitical shifts, trade fragmentation, customer choice, climate disruption, labor dynamics, and the step-change opportunity of AI and automation. In this keynote, Sally Gilligan shares a transformation journey from a traditional operating network into a source of differentiated advantage with a resilient and agile network that delivers growth through a workforce skilled for tomorrow and a network that leverages AI and automation to deliver speed, service, and quality product.

Monday, 20 July, 2026 / 9:30 AM - 9:45 AM CET

Lounge, Level -2 & -1

Refreshment Break

Join your collogues for a brief break between sessions.

Monday, 20 July, 2026 / 9:45 AM - 10:45 AM CET

Arora 2, Level -2

Executive One-on-One Meetings

Be sure to reserve this time to connect directly with your peers in executive one-on-one meetings. You’ll have the opportunity to join two executive one-on-one meetings during this time. These meetings offer an opportunity to set down your day-to-day challenges and engage directly with other C-level supply chain leaders and operation executives on the big trends and issues facing our community, society, and planet. More details will be shared as we approach the conference.

Monday, 20 July, 2026 / 11:00 AM - 11:45 AM CET

Arora 1, Level -2

Guest Keynote Address: Unilever’s Journey to Autonomous Customer Operations and Future Fit Talent

In this keynote session, Willem Uijen, Chief Supply Chain & Operations Officer, Unilever will share how Unilever’s Customer Operations is positioned to lead autonomously and drive strong business results by leveraging internal and partner capabilities and a breakthrough investment in future fit talent.

Monday, 20 July, 2026 / 11:45 AM - 12:30 PM CET

Arora 1, Level -2

Guest Keynote Address: Redefining Operational Sovereignty through Intelligent Orchestration

In this keynote session, Ernest Nicolas, Chief Enterprise Operations Officer, HP Inc. will share HP's journey toward greater orchestration capabilities and antifragility in its supply network, to navigate a highly volatile business environment. He will share a decision making framework for prioritizing which operating models to evolve as AI native and highlight related case examples in planning, sourcing and manufacturing.

Monday, 20 July, 2026 / 12:30 PM - 1:45 PM CET

Orchid Tea Room, Ground Floor

Lunch

Join your colleagues for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Monday, 20 July, 2026 / 1:45 PM - 2:45 PM CET

Emperor, Level -1

Case Study Roundtable: Beyond the Hype: Translating Digital Ambition into Sustained Performance

Many companies are investing in digital and AI capabilities and solutions, but only a few are translating these efforts into impact at scale. Meri Stevens, Chief Operations Officer at Kenvue, maker of iconic brands like Neutrogena, Listerine, Aveeno and Tylenol, will share insights from the consumer health company’s transformation journey. She will discuss how defined performance levers, intentional experimentation, strong governance and an adoption-ready culture help to effectively translate digital and AI investment into performance in the wake of external pressures and organizational change. This interactive session will include a moderated group roundtable discussion.

Monday, 20 July, 2026 / 1:45 PM - 2:45 PM CET

Lilac, Level -1

Case Study Roundtable: Growing Responsible Business

A key role for operations leaders is to orchestrate enterprise growth, using responsible business practices. Marine Graham, Chief Global Value Chain Officer at Decathlon will share how a leading retailer is scaling circular business models to accomplish both objectives. She will also discuss the lessons and pitfalls of pursuing this approach in a high growth business. This interactive session will include a moderated group roundtable discussion.

Monday, 20 July, 2026 / 1:45 PM - 2:45 PM CET

Lavender, Level -1

Case Study Roundtable: Leadership Frame on AI

Nick Ashton, EVP and President Global Manufacturing and Supply at leading animal health company, Zoetis, will share perspectives on the role of an executive leader in driving the AI conversation across the C-Suite, while also inspiring and challenging your own operations team. This interactive session will include a moderated group roundtable discussion.

Monday, 20 July, 2026 / 1:45 PM - 2:45 PM CET

Primrose, Level -1

Case Study Roundtable: Building the Factory of the Future: Digital Twins, Advanced Robotics, and the Next Generation Manufacturing Workforce

In this session, Bill Good, VP Supply Chain at GE Appliance will share their investments in new advanced sites and digital technologies such as digital twins and advanced robotics to unlock efficiency, adaptability and faster speed to market. Bill's spotlight of GE Appliance's strategy and capabilities will be followed by an interactive roundtable on the integration of new manufacturing technologies and the next level of skills required by the manufacturing workforce.

Monday, 20 July, 2026 / 2:45 PM - 3:15 PM CET

Lounge, Level -2 & -1

Refreshment Break

Join your colleagues for a brief break between sessions.

Monday, 20 July, 2026 / 3:15 PM - 4:15 PM CET

Arora 2, Level -2

Executive One-on-One Meetings

Be sure to reserve this time to connect directly with your peers in executive one-on-one meetings. You’ll have the opportunity to join two executive one-on-one meetings during this time. These meetings offer an opportunity to set down your day-to-day challenges and engage directly with other C-level supply chain leaders and operation executives on the big trends and issues facing our community, society, and planet. More details will be shared as we approach the conference.

Monday, 20 July, 2026 / 4:15 PM - 4:30 PM CET

Lounge, Level -2 & -1

Refreshment Break

Join your colleagues for a brief break between sessions.

Monday, 20 July, 2026 / 4:30 PM - 5:30 PM CET

Arora 1, Level -2

Guest Keynote Panel Discussion: Navigating Chokepoints and Asymmetries in Operations

Operations leaders are navigating logistics chokepoints and critical materials constraints, but also asymmetrical capability levels across their value chains. This interactive panel session will explore best practices for innovating around constraints for greater agility, adaptability and resilience – ultimately in service to customers.

Monday, 20 July, 2026 / 5:30 PM - 5:45 PM CET

Arora 1, Level -2

Day 1 Closing Remarks

More details coming soon!

Tuesday, 21 July, 2026 / 9:00 AM - 9:45 AM CET

Arora 1, Level -2

Guest Keynote: The Human Premium: Orchestrating a Human-Centric, AI-Powered Supply Chain

As artificial intelligence reshapes the global supply chain, executive leaders must pivot from viewing technology as a replacement for labor to embracing it as a collaborative partner. In this executive session, Cisco Chief Supply Chain Officer Chuck Graham explores the transition toward an Internet of Cognition, where routine tasks are automated to elevate the role of human judgment, empathy, relationships, and strategic decision-making, and where intelligent agents collaborate and learn much in the same way as humans. Attendees will gain actionable insights on rethinking workflows to prioritize the Human Premium, overcoming AI infrastructure debt, and fostering a culture of continuous learning, as leaders work to build supply chain ecosystems that are both AI-native and fundamentally human.

Tuesday, 21 July, 2026 / 9:45 AM - 10:00 AM CET

Lounge, Level -2 & -1

Refreshment Break

Join your colleagues for a brief break between sessions.

Tuesday, 21 July, 2026 / 10:00 AM - 11:00 AM CET

Arora 2, Level -2

Executive One-on-One Meetings

Be sure to reserve this time to connect directly with your peers in executive one-on-one meetings. You’ll have the opportunity to join two executive one-on-one meetings during this time. These meetings offer an opportunity to set down your day-to-day challenges and engage directly with other C-level supply chain leaders and operation executives on the big trends and issues facing our community, society, and planet. More details will be shared as we approach the conference.

Tuesday, 21 July, 2026 / 11:00 AM - 11:15 AM CET

Lounge, Level -2 & -1

Refreshment Break

Join your colleagues for a brief break between sessions.

Tuesday, 21 July, 2026 / 11:15 AM - 12:00 PM CET

Arora 1, Level -2

Guest Keynote: Unleashing an Integrated Supply Chain - Driving Enterprise Value at Shell

This keynote discussion explores the recent evolution of Shell’s Supply Chain organization, grounded in a simple but powerful premise: greater value and efficiency are unlocked when Supply Chain operates as a unified, connected system. Designed for Supply Chain leaders navigating cost pressures, scaling limitations, business complexity, and diverse stakeholder environments, this talk offers a candid reflection on Shell’s transformation journey over the past year—“Mission Unleash.” In addition to structural and strategic shifts, the session will speak to the cultural changes required and lessons learned along the way. Leaders will leave with tangible lessons on driving mindset shifts, sustaining collaboration at scale, and embedding a culture that continuously unlocks value.

Tuesday, 21 July, 2026 / 12:00 PM - 1:30 PM CET

Orchid Tea Room, Ground Floor

Lunch

Join your colleagues for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Tuesday, 21 July, 2026 / 1:30 PM - 2:15 PM CET

Arora 1, Level -2

Guest Keynote: Rethinking Trust

In a world of increasingly automated decisions, Rachel deconstructs the misconceptions around trust and reframes it as something leaders can actively shape. Drawing on her Risk–Trust Lens framework, she shows why the balance between risk and trust is the hallmark of adaptive leadership in a rapidly changing world. Participants will leave with practical tools to lead with trust and create teams ready to take a 'Trust Leap' into the unknown. Participants will learn: • Why trust is the essential fuel for innovation • How to apply the Risk–Trust Lens for different types of decisions • The four traits every leader must consistently demonstrate to earn trust • Why cultures built on trust outperform those built on control • How to maintain trust across networks and distributed teams

Tuesday, 21 July, 2026 / 2:15 PM - 2:45 PM CET

Arora 1, Level -2

Group Session: Trust in the Age of AI

More details coming soon!

Tuesday, 21 July, 2026 / 2:45 PM - 3:00 PM CET

Arora 1, Level -2

Closing Remarks

More details coming soon!