Sunday, 15 November, 2026 / 3:00:00 PM - 8:00:00 PM IST
Vembanad Foyer
Collect your badge at Registration located in Vembanad Foyer. You will need to provide a photo ID at registration. Badges must be worn throughout the conference. Information points are located throughout the venue and our friendly team can help with all of your questions. Or use the live chat on the app to ask us anything.
Monday, 16 November, 2026 / 8:00:00 AM - 10:00:00 AM IST
Liwa Foyer
Enjoy some light refreshments and coffee before the conference. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860170_15860170.pdf) to see our refreshment break menu.
Monday, 16 November, 2026 / 8:00:00 AM - 6:00:00 PM IST
Grand Ballroom Foyer
Discover cutting-edge tools, diagnostics and actionable resources at the Gartner Showcase. Visit our demo space for a personalized walkthrough of our business and technology insights platform and learn how Gartner's leading tools like BuySmart, AI Controls Assessment, and IT Operating Model for MSE can help you make faster, smarter decisions on your mission-critical priorities.
Monday, 16 November, 2026 / 8:00:00 AM - 7:15:00 PM IST
Vembanad Foyer
Collect your badge at Registration located in Vembanad Foyer. You will need to provide a photo ID at registration. Badges must be worn throughout the conference. Information points are located throughout the venue and our friendly team can help with all of your questions. Or use the live chat on the app to ask us anything.
Monday, 16 November, 2026 / 8:30:00 AM - 8:50:00 AM IST
IT Xpo Stage
Exhibitors and their staff are encouraged to attend this session to familiarize themselves with the venue, onsite support and services, best practices for a successful conference, as well as a live Q&A with the Gartner team. Thank you for being an important part of the conference and the attendee experience!
Monday, 16 November, 2026 / 9:00:00 AM - 9:30:00 AM IST
Grand Ballroom 2
With so much to see and experience, ensure you don’t miss a thing. Attend an insightful presentation highlighting sessions, peer activities, the Exhibit Showcase, and helpful resources. Grab a coffee after the session and begin networking with peers.
Monday, 16 November, 2026 / 10:00:00 AM - 10:45:00 AM IST
Live: Liwa 2 & 3 | Remote Viewing: Grand Ballroom
Hear Gartner’s unique "big picture" insights that will shape your perspective on your most critical priorities. Spark strategic discussions with your peers during the conference as well as with your colleagues throughout the year.
Monday, 16 November, 2026 / 10:45:00 AM - 11:30:00 AM IST
IT Xpo
Join us in the IT Xpo for coffee, tea, and some light snacks in a brief break between sessions. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860184_15860184.pdf) to see our refreshment break menu.
Monday, 16 November, 2026 / 10:45:00 AM - 7:15:00 PM IST
IT Xpo
Visit IT Xpo to meet with solution providers and experience live product demonstrations. Attend a Stage session to see technology in action. Network with peers and executives from leading technology and service providers.
Monday, 16 November, 2026 / 11:00:00 AM - 11:20:00 AM IST
IT Xpo Stage
Enterprise AI depends on data most organizations cannot fully see, govern, or recover. That gap is where AI programs stall. Veeam closes it on all three fronts: discovering sensitive data across On-prem/Cloud/SaaS estates, governing what AI is permitted to access, and evidencing compliance, while keeping that same data recoverable under attack. Join us to see how leaders build a single governed, resilient data foundation for AI at scale.
Monday, 16 November, 2026 / 11:30:00 AM - 12:00:00 PM IST
Liwa 2
AI agents promise to make AI more autonomous and goal oriented. CIOs should join this session as we discuss and understand the benefits, risks, use cases and the evolving technology ecosystem for AI agents to create a robust strategy for agentic AI.
Monday, 16 November, 2026 / 11:30:00 AM - 12:00:00 PM IST
Grand Ballroom 1
Bad data, legacy systems and passive resistance aren’t just obstacles — they’re signals your organization is wired to resist AI-driven change. In this session, we’ll diagnose and address organizational entrenchment: the deep-rooted routines and mindsets holding back your AI transformation. Leave this session with practical strategies to break free and unlock real progress.
Monday, 16 November, 2026 / 11:30:00 AM - 12:00:00 PM IST
Grand Ballroom 2
Thriving in times of intense economic and social volatility requires organizations to find new ways to empower their software engineering teams to increase productivity, efficiency and effectiveness. This session will provide Gartner’s latest and best guidance on the actionable trends that software engineering leaders and their teams should be tracking in 2026 and beyond.
Monday, 16 November, 2026 / 11:30:00 AM - 12:00:00 PM IST
Grand Ballroom 3
IT operating model (ITOM) transformation is a complex, multiyear journey. This session adopts a long-term perspective, guiding IT leaders on how to initiate and lead successful transformations. Attendees will review detailed ITOM transformation charts that map workstreams, phases and key activities, providing a practical roadmap for sustained organizational change.
Monday, 16 November, 2026 / 11:30:00 AM - 11:50:00 AM IST
IT Xpo Stage
The conversational AI platform (CAIP) market has undergone significant transformation over the past 2 years with the rapid advancement and adoption of GenAI and the emergence of AI agents. Contemporary CAIPs are increasingly hybrid, integrating GenAI, agentic AI, natural language technologies and multimodal capabilities to meet diverse enterprise needs. This session will cover the market landscape, key products and selection criteria from the latest Magic Quadrant for Conversational AI Platforms.
Monday, 16 November, 2026 / 12:15:00 PM - 12:45:00 PM IST
Liwa 2
The agentic enterprise needs real-time data, real-time execution, and the flexibility to deploy across environments while preserving sovereignty and autonomy. Explore how AI-ready data platforms unify enterprise data, turn insights into action faster, and enable AI deployment across environments with a sovereign core that supports governance, compliance, and operational resilience.
Monday, 16 November, 2026 / 12:15:00 PM - 12:45:00 PM IST
Grand Ballroom 1
Agentic AI is reshaping competition. AI is no longer a pilot but a workforce that reasons, decides and acts. Yet most find AI ambitions held back by their data. This session introduces the Data AI Continuum: a framework for treating infrastructure, data, insight and intelligence as one connected strategy. Learn why winners use data as competitive advantage, move fast, and scale AI responsibly with governance built in.
Monday, 16 November, 2026 / 12:15:00 PM - 12:45:00 PM IST
Grand Ballroom 2
Gartner’s BOAT category covers enterprise platforms that orchestrate and automate work. UiPath Cartographer provides the Map of Work: a governed, evolving view of how processes operate, where friction occurs and work can improve. It captures process knowledge, clarifies current state and shapes future-state designs. Cartographer informs the BOAT lifecycle, while the UiPath Platform builds, runs, orchestrates and governs these processes over time.
Monday, 16 November, 2026 / 12:15:00 PM - 12:45:00 PM IST
Grand Ballroom 3
Nearly 95% of enterprise AI initiatives stall in pilot - not because of the model, but because intelligence is bolted onto fragmented systems and siloed data. This session shows how to solve the 80% architectural challenge with a Horizontal AI Operating System, horizontally decouple enterprise context, and use modular workflows, apps, and agents to build a sovereign, scalable foundation for enterprise intelligence.
Monday, 16 November, 2026 / 12:15:00 PM - 12:45:00 PM IST
Liwa 3
As cloud, distributed branches, and AI reshape enterprise security, this session explores how organizations can move from legacy network-centric defenses to a Zero Trust platform that secures users, workloads, data, and AI interactions everywhere. Learn how to reduce the attack surface, prevent lateral movement, protect sensitive data, and simplify operations.
Monday, 16 November, 2026 / 12:45:00 PM - 2:15:00 PM IST
Meal Pavilion
Head the Meal Pavilion to join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860173_15860173.pdf) to view the menu. For specific dietary needs, please visit the dietary table located within the meal space for further details and assistance.
Monday, 16 November, 2026 / 1:00:00 PM - 1:20:00 PM IST
IT Xpo Stage
Your first AI agent shouldn't just answer questions. It should get work done. Procurement and finance sit at the intersection of enterprise decisions and business outcomes, making them the ideal proving ground for agentic AI. This session explores how AI can move beyond task automation to execute complex, cross-functional workflows, and what governance, controls and human oversight are needed to make that autonomy work at enterprise scale.
Monday, 16 November, 2026 / 1:25:00 PM - 1:45:00 PM IST
IT Xpo Stage
Rising cloud costs and complex architectures are limiting scalability for modern teams. This session explores how organizations can optimize cloud spend while maintaining performance using simplified, high-efficiency infrastructure. Learn practical strategies to reduce costs, improve workload efficiency, and scale globally without the overhead of traditional cloud models.
Monday, 16 November, 2026 / 1:50:00 PM - 2:10:00 PM IST
IT Xpo Stage
AI is a board-level mandate, yet organizations are caught between moving too slowly and creating disconnected pilots that drive risk, sprawl, and low ROI. This session explores how an open, horizontal enterprise AI platform and shared context layer can turn scattered AI tools into a trusted, scalable capability. See how leading enterprises use Glean to unify context, deploy agents, and drive measurable business outcomes.
Monday, 16 November, 2026 / 2:15:00 PM - 2:45:00 PM IST
Liwa 2
Agentic AI holds promise for manufacturing, but turning promise into practice requires more than deploying AI agents. For CIOs, success depends on understanding the current state of agentic AI, separating hype from reality, and building the foundations required to deliver agentic capabilities at scale while driving measurable operational value.
Monday, 16 November, 2026 / 2:15:00 PM - 2:45:00 PM IST
Grand Ballroom 2
This session will unpack the major business and technology trends impacting the banking industry in 2026, including the evolving role of AI, shifting customer dynamics, and emerging technology implications. We'll also lay out the critical actions that CIOs must take to ensure their organizations remain competitive.
Monday, 16 November, 2026 / 2:15:00 PM - 2:45:00 PM IST
Grand Ballroom 1
While much of the focus today is on agentic and generative AI, other less obvious emerging trends are poised to disrupt the industry and create new ways of delivering health value. In this session, we'll outline “what's next,” how to evaluate these technologies, and what you can do to make them more visible on your organization’s radar.
Monday, 16 November, 2026 / 2:15:00 PM - 2:45:00 PM IST
Liwa 3
CIOs must deal with both expected and unexpected disruptions. The seven disruptions highlight critical disruptions that may be closer to happening that most CIOs believe. In this way, it helps CIOs see around corners and plan for what changes will fundamentally shift current thinking and timing on a topic. It is used as a foundation for how to recognize, prioritize and respond to disruption.
Monday, 16 November, 2026 / 2:15:00 PM - 2:35:00 PM IST
IT Xpo Stage
Take a walk through the Magic Quadrant for observability platforms. This presentation will unravel the latest trends, key players and groundbreaking technologies transforming how businesses harness observability platforms for strategic advantage.
Monday, 16 November, 2026 / 3:00:00 PM - 3:30:00 PM IST
Liwa 3
Digital transformation delivered value, but often in silos. AI can break those silos,connecting capabilities across the enterprise. As AI becomes embedded in the business,diverse and complex needs will require different approaches rather than a one-size-fits-all model.Hybrid AI brings these approaches together,enabling the rightcapabilities for each businesscontext andturning AI at scale int measurableoutcomes and sustained competitive advantage.
Monday, 16 November, 2026 / 3:00:00 PM - 3:30:00 PM IST
Liwa 2
India’s AI potential is vast, but shifting from pilots to secure, enterprise-scale production demands resilient architecture and governed execution. Drawing insights from Brig Dr. Ashish Chhibbar, a military veteran with 35 years of exp across mission-critical IT and operational environments, the session explores how trusted, resilient foundations can enable scalable AI systems and accelerate an AI-native India, one AI-native enterprise at a time
Monday, 16 November, 2026 / 3:00:00 PM - 3:30:00 PM IST
Grand Ballroom 1
India's CIOs are moving AI from pilots into governed production, where spend flows to data, security and control. ServiceNow Autonomous IT operationalizes Agentic AI inside bounded workflows — incident, change, resolution — while the AI Control Tower delivers the guardrails and auditability sovereignty-conscious buyers demand. Together they prove who controls the model, keys and decisions, turning ambition into production-grade outcomes.
Monday, 16 November, 2026 / 3:00:00 PM - 3:30:00 PM IST
Grand Ballroom 2
AI agents now hold identities, access and authority inside your enterprise, yet few leaders can say how many they have or what each can touch. Existing controls see fragments, never the full chain from intent to action. This session gives CIOs an operator's playbook to see, scope, stress, stop and steer every agent at runtime, so the business can adopt agentic AI at speed while keeping humans accountable and the enterprise resilient.
Monday, 16 November, 2026 / 3:00:00 PM - 3:30:00 PM IST
Grand Ballroom 3
For decades, ERP has connected the enterprise and recorded what happened. But in a world of constant disruption, margin pressure, and rising customer expectations, visibility alone is not enough. Businesses need systems that can interpret change, accelerate decisions, and act in real time. Enter ERX, the next evolution of ERP. ERX brings together trusted enterprise data, industry-specific intelligence, automation, and agentic AI to transform planning into intelligent execution. AI agents can continuously identify risks and opportunities, recommend the next best action, orchestrate workflows, and automate routine decisions within defined governance and human oversight. The business outcomes are significant: faster decision-making, greater workforce productivity, stronger supply-chain resilience, reduced operational friction, improved asset and inventory performance, and a more agile response to changing market conditions. However, the value of AI depends on context. Generic intelligence may generate insights, but industry-specific AI can understand the processes, constraints, and priorities required to translate those insights into measurable action. In this session, discover how organizations can modernize ERP around business outcomes rather than technology milestones, delivering value at every stage. Learn how Infor’s industry-specific cloud platform and embedded AI capabilities can help enterprises progress toward intelligent, increasingly autonomous operations, moving from systems that record the business to systems that actively improve how it performs.
Monday, 16 November, 2026 / 3:45:00 PM - 4:15:00 PM IST
Grand Ballroom 3
More than half of AI users are still struggling to integrate AI into daily work, creating a value gap that only a structured human-AI journey can bridge. This session reveals why treating IT readiness as the blueprint for the entire organization creates a scalable framework for cross-functional success. Gartner predicts that by 2030, 75% of IT work will be done by humans and AI, but the current skill gaps risk a $5.5 trillion loss in global performance by 2027.
Monday, 16 November, 2026 / 3:45:00 PM - 4:15:00 PM IST
Grand Ballroom 1
As AI investment demands accelerate, CIOs must show that technology is more than an overhead cost. By connecting investments to measurable business outcomes and operating with greater commercial discipline, shared services can evolve from cost centres into recognised value creators, securing investment and strategic relevance in an increasingly competitive environment.
Monday, 16 November, 2026 / 3:45:00 PM - 4:15:00 PM IST
Liwa 3
As AI takes on more tasks, CIOs face a critical question: What work should my human employees do? The answer isn’t just upskilling — it’s building a new skill stack for AI-impacted jobs. Based on an analysis of 20 IT roles, this session will provide a framework and action plan to identify the human foundations you must hire for, the skills your people must let go of, and how to pioneer new and emerging skills.
Monday, 16 November, 2026 / 3:45:00 PM - 4:15:00 PM IST
Grand Ballroom 2
Physical AI refers to tangible AI systems that sense and act in the real world: where digital rubber meets the physical road, bringing intelligence out of software and into real-world environments. Bridging IT and OT through innovative AI capabilities, physical AI brings new business opportunities beyond asset-intensive industries. This session aims to guide CIOs in integrating off-the-shelf solutions into "repeatable engineered outcomes."
Monday, 16 November, 2026 / 3:45:00 PM - 4:15:00 PM IST
Liwa 2
As clear from India AI impact summit, AI sovereignty is an imperative for India and an enabler to build the digital public infrastructure. At the massive scales required for a country with the second largest population in the world — the potential is enormous and it is being delivered now!
Monday, 16 November, 2026 / 3:45:00 PM - 4:05:00 PM IST
IT Xpo Stage
The impact radar for India identifies emerging technologies in four key areas: agentic execution, sovereign trust, efficient cognitive infrastructure, and physical-world intelligence. IT leaders can learn about the key techniques and technologies powering one of the most transformative technology trends of this decade developed in India.
Monday, 16 November, 2026 / 4:15:00 PM - 5:00:00 PM IST
IT Xpo
Join us in the IT Xpo for coffee, tea, and some light snacks in a brief break between sessions. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860181_15860181.pdf) to see our refreshment break menu.
Monday, 16 November, 2026 / 4:30:00 PM - 4:50:00 PM IST
IT Xpo Stage
Your CFO is demanding AI returns. Your CSO is demanding evidence it's secure. You're accountable for both. In this live CFO vs CSO debate, watch a real AI business case swing from +66% ROI to -63% and back to +34%, depending on the assumptions behind it. Leave with six rules for evaluating AI initiatives, a board-ready scorecard, and a practical 90-day plan. No hype. No product pitch.
Monday, 16 November, 2026 / 5:00:00 PM - 5:45:00 PM IST
Live: Liwa 2 & 3 | Remote Viewing: Grand Ballroom
In this thought-provoking fireside chat, Sridhar Vembu shares his perspectives on navigating the AI era with clarity, discipline, and purpose. CIOs will gain insights into making smarter build-versus-buy decisions, fostering enduring technology cultures, strengthening digital sovereignty, and leading organizations that can thrive through disruption and uncertainty.
Monday, 16 November, 2026 / 5:45:00 PM - 7:15:00 PM IST
IT Xpo
Join us for a networking reception at the IT Xpo in Vembanad Ballroom where you can engage with your peers, Gartner analysts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action. Please click here (coming soon) to view the reception offerings.
Tuesday, 17 November, 2026 / 8:30:00 AM - 9:30:00 AM IST
Liwa Foyer
Enjoy some light refreshments and coffee before the conference. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860171_15860171.pdf) to see our refreshment break menu.
Tuesday, 17 November, 2026 / 8:30:00 AM - 5:45:00 PM IST
Grand Ballroom Foyer
Discover cutting-edge tools, diagnostics and actionable resources at the Gartner Showcase. Visit our demo space for a personalized walkthrough of our business and technology insights platform and learn how Gartner's leading tools like BuySmart, AI Controls Assessment, and IT Operating Model for MSE can help you make faster, smarter decisions on your mission-critical priorities.
Tuesday, 17 November, 2026 / 8:30:00 AM - 7:30:00 PM IST
Vembanad Foyer
Collect your badge at Registration located in Vembanad Foyer. You will need to provide a photo ID at registration. Badges must be worn throughout the conference. Information points are located throughout the venue and our friendly team can help with all of your questions. Or use the live chat on the app to ask us anything.
Tuesday, 17 November, 2026 / 9:30:00 AM - 10:15:00 AM IST
Live: Liwa 2 & 3 | Remote Viewing: Grand Ballroom
Few leaders have transformed teams and institutions as profoundly as Sourav Ganguly. In this candid conversation, Ganguly reflects on the leadership lessons that shaped his journey from rebuilding Indian cricket as captain to driving change as President of the BCCI. Drawing on experiences of navigating uncertainty, challenging conventional thinking, nurturing high-performing teams, and sustaining personal excellence under intense scrutiny, he will share insights on leading through transitions, breaking barriers, and continuously reinventing oneself. As CIOs an IT leaders embrace ever increasing pace of technology and business change they can learn practical perspectives on leadership, resilience, and adapting to succeed in an ever-evolving environment.
Tuesday, 17 November, 2026 / 10:15:00 AM - 11:00:00 AM IST
IT Xpo
Join us in the IT Xpo for coffee, tea, and some light snacks in a brief break between sessions. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860185_15860185.pdf) to see our refreshment break menu.
Tuesday, 17 November, 2026 / 10:15:00 AM - 6:30:00 PM IST
IT Xpo
Visit IT Xpo to meet with solution providers and experience live product demonstrations. Attend a Stage session to see technology in action. Network with peers and executives from leading technology and service providers.
Tuesday, 17 November, 2026 / 10:30:00 AM - 10:50:00 AM IST
IT Xpo Stage
63SATS explores how analyzing a mobile-first digital nation faces an overlooked cybersecurity protection gap. It evaluates rising vulnerabilities, systemic risks, and strategic defenses required to secure hyper-connected populations against evolving digital threats and offers 1st Global solution.
Tuesday, 17 November, 2026 / 11:00:00 AM - 11:30:00 AM IST
Grand Ballroom 2
The deluge of disinformation is already here and getting more challenging and common every day. Most enterprises are aware, but almost none are ready for it. They don't have clear, strong leadership of disinformation security. The CIO has a great opportunity to take the lead.
Tuesday, 17 November, 2026 / 11:00:00 AM - 11:30:00 AM IST
Grand Ballroom 1
De‑globalization, technology sovereignty and fracturing standards are no longer tail risks; they’re design constraints for strategy, capital allocation and operating models. CEO will protect growth by building optionality, the ability to shift volumes, data and compute across jurisdictions without re‑platforming the enterprise. This session will show CIOs that sovereignty is not a “project”, but a design principle for strategy, technology and operations.
Tuesday, 17 November, 2026 / 11:00:00 AM - 11:30:00 AM IST
Liwa 2
46% of organizations believe that they can replace most of their applications with custom AI. This complicates the traditional perspective on build versus buy. Enterprise application vendors and AI platform vendors are in a race towards the same finish line but are starting from two different points. Join this session to learn the latest practices and recommendations.
Tuesday, 17 November, 2026 / 11:00:00 AM - 11:30:00 AM IST
Grand Ballroom 3
Traditional IT strategies often get sidetracked by projects or trending technologies like AI. This session demonstrates how CIOs can anchor IT strategy in business capabilities, ensuring that technology plans are directly aligned with what the business truly needs. Learn how a capability-driven approach creates clarity, relevance and lasting business value.
Tuesday, 17 November, 2026 / 11:00:00 AM - 11:20:00 AM IST
IT Xpo Stage
This session will introduce the innovation in AI agents and agentic AI using the inaugural Hype Cycle for Agentic AI.
Tuesday, 17 November, 2026 / 11:45:00 AM - 12:15:00 PM IST
Liwa 3
India’s AI moment is about moving beyond experimentation to enterprise-scale impact. In this keynote, you will explore how organisations can move AI from pilots to production with control and confidence. Discover the role of AI-ready data, modern infrastructure, security and integrated solutions in scaling AI responsibly and turning its potential into meaningful business outcomes.
Tuesday, 17 November, 2026 / 11:45:00 AM - 12:15:00 PM IST
Grand Ballroom 1
As enterprises enter the AI era, IT environments are becoming more dynamic, demanding and extremely complex. Evolving security risks can make it harder for IT teams to maintain control. Hence enterprises need to evolve their IT foundations and turn operational complexity into actionable intelligence. Join this session to learn how KFin Technologies group runs India’s largest IPOs with a unified IT backbone powered by ManageEngine.
Tuesday, 17 November, 2026 / 11:45:00 AM - 12:15:00 PM IST
Grand Ballroom 2
AI innovation depends on data that is trusted, governed and recoverable. Learn how a resilience-first approach unifies protection and recovery across hybrid workloads, applies ResOps to reduce operational complexity, and optimises infrastructure costs. Discover how secure, governed access to enterprise data can accelerate AI adoption - while strengthening cyber resilience and enabling the business to recover rapidly when disruption strikes.
Tuesday, 17 November, 2026 / 11:45:00 AM - 12:15:00 PM IST
Grand Ballroom 3
As AI becomes increasingly autonomous and embedded in core business workflows, the question shifts from “Is AI working?” to “Is AI making the business better?” Business observability connects AI consumption, system behaviour and agentic actions to customer experience, KPIs and business outcomes, helping organisations see where AI creates value, where it doesn’t, and continuously optimise investments around impact.
Tuesday, 17 November, 2026 / 11:45:00 AM - 12:15:00 PM IST
Liwa 2
In just 24 months, AI has evolved from an experimental initiative to the core operating model of the modern enterprise. As organizations race to implement agentic AI to drive efficiency, they are simultaneously confronting a post-frontier threat landscape where adversaries leverage the same models to automate sophisticated attacks. For the CXO, these dual megatrends converge into a single, critical board-level question: "Are we prepared for the scale and speed of this new era?" This session explores the convergence of AI-driven innovation and infrastructure resilience. We will dissect the architectural shifts necessary to run agentic workloads securely and discuss how a Cisco-aligned security posture transforms AI readiness from a point of vulnerability into a competitive advantage
Tuesday, 17 November, 2026 / 12:30:00 PM - 1:00:00 PM IST
Liwa 2
AI’s explosive growth — especially agentic AI — has unleashed a new era of opex volatility, outpacing the predictability we achieved with cloud FinOps. Unlike cloud, AI’s inference and token costs are elusive, often blindsiding organizations as adoption accelerates. This results in chaotic, runaway expenses. Platform engineering must make cost control a first-class citizen, embedding financial accountability into every paved road to harness AI’s power without losing control of the bottom line.
Tuesday, 17 November, 2026 / 12:30:00 PM - 1:00:00 PM IST
Grand Ballroom 2
As the use and capabilities of agentic AI rapidly expand, the AI risk surface expands as well. This presentation helps CIOs learn how to use guardian agents to support trustworthy and secure AI operations and to ensure their AI processes stay reliable and secure.
Tuesday, 17 November, 2026 / 12:30:00 PM - 1:00:00 PM IST
Grand Ballroom 1
ManpowerGroup faced a critical business challenge demanding rapid, high-impact transformation of its core value chain. Sponsored at the executive committee level, the initiative places process excellence at the center of competitive advantage — prioritizing tangible business outcomes over peripheral technology experiments. This session traces how clear objectives, a robust AI foundation, and strong internal leadership are being used to architect a cost and margin transformation still underway. Key takeaways for CIOs: why foundational architecture, data strategy, model selection, and IP protection have to be sequenced before scale — not bolted on after. Attendees will learn how to break the cycle of low-impact pilots, manage risk at the foundation-building stage, and design AI programs built for durable business value rather than early wins.
Tuesday, 17 November, 2026 / 12:30:00 PM - 1:00:00 PM IST
Liwa 3
The evolution of the CIO through 2030 isn't a slow burn; it’s a total overhaul driven by four relentless forces. There is no middle ground: CIOs who leverage those forces will thrive; those who ignore them will be replaced. (This is my position).
Tuesday, 17 November, 2026 / 12:30:00 PM - 1:00:00 PM IST
Grand Ballroom 3
This executive story will address how leading enterprises are reimagining business models, customer experiences, and operational excellence by combining internal capabilities with external innovation ecosystems. The session will talk about how Maruti leveraged startups, strategic partnerships, and emerging technologies to accelerate transformation journeys, drive measurable business outcomes, and create sustainable competitive advantage.
Tuesday, 17 November, 2026 / 12:30:00 PM - 12:50:00 PM IST
IT Xpo Stage
Over the past year, the enterprise architecture tools market continued its rapid evolution, driven by accelerated AI investments and heightened customer expectations around integration and user experience. As a result, CIOs and heads of enterprise architecture face new challenges in tool selection amid an increasingly complex — and turbulent — vendor landscape. Attend this session to gain actionable insights into these ongoing shifts.
Tuesday, 17 November, 2026 / 1:00:00 PM - 2:30:00 PM IST
Meal Pavilion
Head the Meal Pavilion to join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860174_15860174.pdf) to view the menu. For specific dietary needs, please visit the dietary table located within the meal space for further details and assistance.
Tuesday, 17 November, 2026 / 1:15:00 PM - 1:35:00 PM IST
IT Xpo Stage
Most organizations have invested in AI, but few have control over it. As adoption accelerates, the challenge is governance, cost accountability, and scalable execution, underpinned by unified, reliable, and accessible data. This executive session explores how leading organizations are strengthening their data foundations and adopting an AI-Native operating model to govern, measure, and own their AI strategy at scale.
Tuesday, 17 November, 2026 / 1:40:00 PM - 2:00:00 PM IST
IT Xpo Stage
Organizations are putting AI agents into production, but most stall after the first pilot. The jump from one to many exposes gaps in architecture, operations, and governance that a proof of concept never tests. We will cover how to structure agent workloads for production, set operational practices that keep them reliable, and build a foundation to scale.
Tuesday, 17 November, 2026 / 2:05:00 PM - 2:25:00 PM IST
IT Xpo Stage
As AI moves beyond the cloud and into everyday workflows, autonomous agents are creating new possibilities for enterprise productivity. Discover how deskside AI can bring intelligence closer to where work happens, enabling local execution, greater control and secure AI experiences. Explore the role of purpose-built systems in supporting agentic workloads and bringing AI capabilities directly to the enterprise.
Tuesday, 17 November, 2026 / 2:30:00 PM - 3:00:00 PM IST
Grand Ballroom 2
How does a diverse multi-business multi-geography organization move from AI ambition to enterprise wide transformation? The session offers an inside look into the multi-year AI transformation journey exploring how the vision was translated into strategy, governance, capabilities and tangible value accretive business initiatives.
Tuesday, 17 November, 2026 / 2:30:00 PM - 3:00:00 PM IST
Grand Ballroom 1
Most IT value conversations fall apart because the business never owns the outcomes. This session shows CIOs how to shift from proving value to enforcing ownership — using financial structures, decision rights and renewal‑gate accountability to make leaders sign up for results. With AI and consumption‑based economics breaking traditional ROI, learn how to apply decision‑time guardrails, portfolio‑level value measures, and reinvestment logic to make value realization consistent, scalable and real.
Tuesday, 17 November, 2026 / 2:30:00 PM - 3:00:00 PM IST
Liwa 3
AI will expose which GCCs are strategic enterprise engines and which are legacy delivery centers. This session outlines five moves GCC leaders must make to redesign work, govern AI agents, reset sourcing models and become the safest place for enterprise AI to scale.
Tuesday, 17 November, 2026 / 2:30:00 PM - 3:00:00 PM IST
Liwa 2
Enterprise IT has mastered delivering applications, but AI agents are fundamentally different. This session surfaces the top changes CIOs must make to prioritize, fund and deliver technology, while establishing the processes and guardrails needed to operate an agentic enterprise and control risk.
Tuesday, 17 November, 2026 / 2:30:00 PM - 3:00:00 PM IST
Grand Ballroom 3
Organizations still treat observability as a firefighting tool, but AI is shifting this equation. Explore how CIOs can shift from reactive incident response to predictive intelligence, using AI-driven observability to anticipate failures, optimize performance and align IT health with business outcomes. Attendees will leave with a practical framework for evaluating observability maturity, identifying where AI delivers genuine value and building a roadmap that turns operational data into strategic advantage.
Tuesday, 17 November, 2026 / 2:30:00 PM - 2:50:00 PM IST
IT Xpo Stage
Drawing on Gartner's Manufacturing Hype Cycles, this session examines five technologies that are collectively laying the foundation for the future of manufacturing, enabling organizations to become more resilient, adaptive, intelligent, connected and autonomous.
Tuesday, 17 November, 2026 / 3:15:00 PM - 3:45:00 PM IST
Liwa 2
AI has changed the game. What’s your next move? As enterprises scale AI, every choice counts: what to build, how to run it, what to govern and where to place the next big bet. Join Raju Vegesna, Chairman & MD, Sify, and Padma Shri Koneru Humpy, Chess Grandmaster & Arjuna Awardee, for a candid conversation on the discipline behind every winning move, on the board and in business, moderated by Aman Mehra, Head of Strategy & Transformation, Sify.
Tuesday, 17 November, 2026 / 3:15:00 PM - 3:45:00 PM IST
Grand Ballroom 1
Every vendor claims their solution is enterprise-ready AI, but there's no common standard to evaluate against - until now. This session introduces the world's first open framework for measuring whether AI agents actually work in production: across precision, efficiency, and safety, at graduated levels of autonomy. Learn why most agents fail when data reaches production scale and take home a framework to evaluate any vendor.
Tuesday, 17 November, 2026 / 3:15:00 PM - 3:45:00 PM IST
Grand Ballroom 2
In July 2026, AI test agents slipped their guardrails and breached real infrastructure. Defensive AI caught them in days. The lesson for CIOs: AI is now foundational, and the advantage lies in how people direct it. This session shows how to pair human judgement with AI autonomy, earn trust action by action, and use observability as the evidence layer that lets the intelligent enterprise move faster, safely.
Tuesday, 17 November, 2026 / 3:15:00 PM - 3:45:00 PM IST
Grand Ballroom 3
As enterprises accelerate AI adoption, trusted and accessible data is key to success. This session explores how organisations can move from data chaos to AI advantage by modernising data management across hybrid, multi-cloud and distributed environments. Discover practical strategies to strengthen visibility, governance and resilience—building a unified data foundation for trusted analytics, faster AI adoption and greater business value.
Tuesday, 17 November, 2026 / 3:45:00 PM - 4:15:00 PM IST
IT Xpo
Join us in the IT Xpo for coffee, tea, and some light snacks in a brief break between sessions. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860182_15860182.pdf) to see our refreshment break menu.
Tuesday, 17 November, 2026 / 3:50:00 PM - 4:10:00 PM IST
IT Xpo Stage
IT resilience in the agentic era demands more than visibility—it requires intelligent systems that anticipate disruptions and act proactively within clear governance guardrails. Explore how governed agentic AI transforms IT operations across applications, networks, and infrastructure by learning from patterns, correlating cross-domain signals, and coordinating accountable responses through transparent controls and deliberate model choice.
Tuesday, 17 November, 2026 / 4:15:00 PM - 4:45:00 PM IST
Grand Ballroom 1
AI is enabling "tiny teams" to succeed. Originating in the AI-native startup world, teams of less than 5 people, have now outsized productivity. AI agents are the unlock. In this session, we look at examples of the tiny teams model in action, learning the pitfalls and the key organizations changes required. Your take-away from this session is a playbook to implement tiny teams in your organization.
Tuesday, 17 November, 2026 / 4:15:00 PM - 4:45:00 PM IST
Liwa 2
This research highlights the key trends enabling organizations to navigate disruption and efficiently deliver application capabilities through 2030. This session will cover what CIO need to know to maximize AI investments, create a future-proof platform strategy and modernize using AI.
Tuesday, 17 November, 2026 / 4:15:00 PM - 4:45:00 PM IST
Grand Ballroom 2
AI investment is now material, not experimental. Yet few enterprises clearly understand total AI program economics. Join us to explore the full cost stack of enterprise AI in 2026: infrastructure, licensing, integration, governance, talent, model operations and run-cost volatility. We examine how agentic systems affect cost predictability and how hidden integration overhead can exceed model expenses. Using aggregated budget data and deployment case analysis, we provide benchmarks for AI program scale and cost distribution. We also explore how shifting from variable labor to semi-fixed technology is changing operating leverage.
Tuesday, 17 November, 2026 / 4:15:00 PM - 4:45:00 PM IST
Grand Ballroom 3
AI is dismantling the moats that once protected business models, like helping competitors become good enough in your strong areas, which can erode share, or making it easier and cheaper to replicate data volume, process complexity and digital experience. This session shows CIOs how defenses are being disrupted, where competitive risks are emerging and what practical actions they can take to rebuild advantage and protect enterprise relevance, with examples from several industries.
Tuesday, 17 November, 2026 / 4:15:00 PM - 4:35:00 PM IST
IT Xpo Stage
The banking industry continues to be shaped by advances in artificial intelligence. This forward-looking session presents Gartner’s 2026 Hype Cycle for Artificial Intelligence in Banking, mapping the trajectory of key technologies from innovation trigger to plateau of productivity. Attendees will gain a nuanced understanding of which innovations are poised for mainstream adoption, which may fall short of expectations, and which warrant cautious experimentation.
Tuesday, 17 November, 2026 / 5:00:00 PM - 5:30:00 PM IST
Liwa 2
After the rush to adopt all things, AI comes the reality of having to govern AI capabilities embedded into every feature no matter how trivial. The EU AI act is one of hundreds of laws and for organizations operating in Europe and beyond. It is important to ensure that a defensible AI governance strategy is well established. This session will center on the practical governance of the AI act and how it serves as a foundation for global AI regulatory governance.
Tuesday, 17 November, 2026 / 5:00:00 PM - 5:30:00 PM IST
Grand Ballroom 1
Learn how organizations are embedding AI into strategy execution, from real-time monitoring and adaptive decision making to dynamic resource allocation. Discover actionable steps for CIOs to leverage AI for continuous alignment between strategy and execution, enabling faster adaptation to market shifts and measurable value creation.
Tuesday, 17 November, 2026 / 5:00:00 PM - 5:30:00 PM IST
Grand Ballroom 2
Effective IT cost management is now a fundamental requirement for CIO success. In this session, we’ll examine how to assess and benchmark your cost‑management maturity, and highlight the actions, mindsets and organizational traits that distinguish high‑maturity IT leaders and teams.
Tuesday, 17 November, 2026 / 5:00:00 PM - 5:30:00 PM IST
Grand Ballroom 3
Cloud spending is no longer an isolated IT concern, it has become an organizationwide issue. Yet many CIOs struggle to translate unpredictable cloud costs into measurable business value. This session delivers a practical playbook for operationalizing FinOps within the enterprise — aligning cloud consumption with unit economics, clarifying accountability across decentralized teams and building financial transparency without slowing innovation.
Tuesday, 17 November, 2026 / 5:30:00 PM - 6:30:00 PM IST
IT Xpo
Join us for a networking reception at the IT Xpo in Vembanad Ballroom where you can engage with your peers, Gartner analysts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action. Please click here (coming soon) to view the reception offerings.
Tuesday, 17 November, 2026 / 5:40:00 PM - 6:00:00 PM IST
IT Xpo Stage
How does a nation turn AI ambition into everyday impact? NTT DATA shares its journey architecting a secure, sovereign, federated AI platform; connecting datasets, models, and compute at national scale. Discover the engineering choices, governance frameworks, and models that democratize AI for startups, researchers, and enterprises alike, advancing India’s transformation into a truly AI-native economy.
Tuesday, 17 November, 2026 / 6:30:00 PM - 9:30:00 PM IST
Palm Lawns
Every conference has its inner circle. Tonight, you've found yours. Welcome to The Secret Society, an exclusive evening where you can step into a setting designed for great conversations, unexpected connections, and memorable moments. Enjoy exceptional food, handcrafted cocktails, and the company of peers who understand your world. After all, the best networking doesn't feel like networking. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860188_15860188.pdf) to see the full menu.
Wednesday, 18 November, 2026 / 8:00:00 AM - 9:00:00 AM IST
Liwa Foyer
Enjoy some light refreshments and coffee before the conference. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860172_15860172.pdf) to see our refreshment break menu.
Wednesday, 18 November, 2026 / 8:00:00 AM - 4:00:00 PM IST
Grand Ballroom Foyer
Discover cutting-edge tools, diagnostics and actionable resources at the Gartner Showcase. Visit our demo space for a personalized walkthrough of our business and technology insights platform and learn how Gartner's leading tools like BuySmart, AI Controls Assessment, and IT Operating Model for MSE can help you make faster, smarter decisions on your mission-critical priorities.
Wednesday, 18 November, 2026 / 8:00:00 AM - 4:00:00 PM IST
Vembanad Foyer
Collect your badge at Registration located in Vembanad Foyer. You will need to provide a photo ID at registration. Badges must be worn throughout the conference. Information points are located throughout the venue and our friendly team can help with all of your questions. Or use the live chat on the app to ask us anything.
Wednesday, 18 November, 2026 / 9:00:00 AM - 9:45:00 AM IST
Liwa 2 & 3
Change is a reality for all, and it comes at us in many ways. But be careful, history shows that only a small number of change strategies succeed. Your people will enable it or obstruct it. Kath knows what it takes to support change in an organisation. Having high instances of change in both her personal and professional life, Kath now helps organisations around the world to adapt to the new, pushing progress forward and into the now and future through a proven framework of gratitude, perspective, and kindness. Kath will build a bespoke offering with key and actionable take aways for the audience to implement immediately to overcome resistance, manage the change process and land on key messages for your business.
Wednesday, 18 November, 2026 / 9:45:00 AM - 10:30:00 AM IST
IT Xpo
Join us in the IT Xpo for coffee, tea, and some light snacks in a brief break between sessions. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860187_15860187.pdf) to see our refreshment break menu.
Wednesday, 18 November, 2026 / 9:45:00 AM - 2:45:00 PM IST
IT Xpo
Visit IT Xpo to meet with solution providers and experience live product demonstrations. Attend a Stage session to see technology in action. Network with peers and executives from leading technology and service providers.
Wednesday, 18 November, 2026 / 10:00:00 AM - 10:20:00 AM IST
IT Xpo Stage
Enable a Dark Testing Factory:autonomous, risk-driven enterprise testing that continuously learns, scales, and improves quality Learn about: >The self-operating quality system that continuously plans, executes, analyses, and maintains testing >Agents, automations, and humans collaborating, with people focused on context, judgment, and governance >Risk-driven, scalable enterprise testing designed to keep pace with AI-accelerated software delivery
Wednesday, 18 November, 2026 / 10:30:00 AM - 11:00:00 AM IST
Liwa 3
Your CEO has an AI agenda — just not the one they’re telling you. Our annual CEO survey reveals hidden pressures around competition, headcount and credibility that are quietly shaping their expectations. In this session, you’ll learn how to surface these unspoken drivers and use them to strengthen alignment, guide expectations and elevate your partnership with your CEO.
Wednesday, 18 November, 2026 / 10:30:00 AM - 11:00:00 AM IST
Liwa 2
The AI operationalization phase is giving way to the next evolution of AI software based on composite AI and AI agents. AI agents need an enterprise view and a bigger picture to organize their collaborations. To build adaptable and resilient systems, organizations should explore this evolution — based on the decision intelligence discipline — to maximize the benefits brought by the AI agent wave. Join this session to learn more.
Wednesday, 18 November, 2026 / 10:30:00 AM - 11:00:00 AM IST
Grand Ballroom 1
Most AI value gaps are not technology gaps. They are conversion gaps: IT delivers the capacity — call it Blue Money, the operational efficiency and productivity AI generates, but IT fails to ensure the enterprise is ready to convert it into Green Money, the measurable P&L impact that boards measure. The structural changes required to make that conversion: reengineering roles, renegotiating contracts, redesigning workflows, are uncomfortable, and formal accountability for making them happen is lacking.
Wednesday, 18 November, 2026 / 10:30:00 AM - 11:00:00 AM IST
Grand Ballroom 2
Autonomy in business is increasing. People autonomy and machine autonomy. People autonomy through providing smarter tools that increase people's capabilities. Machines autonomy through AI agents that decide and act with agency. This has impact on every aspect of the business. Here we discuss the impact on business strategy, introducing SimOps as part of the operating model, and then diving into the platform required.
Wednesday, 18 November, 2026 / 10:30:00 AM - 11:00:00 AM IST
Grand Ballroom 3
Having the right strategy for AI infrastructure is a requirement for achieving your enterprise AI aspirations. The dynamics in the market will require you to navigate a wider ecosystem of technologies and vendors than you have traditionally dealt with. This session will offer practical advice on how to craft a strategy that considers the hybrid and multicloud aspects.
Wednesday, 18 November, 2026 / 10:30:00 AM - 10:50:00 AM IST
IT Xpo Stage
This session will cover the top trends in the hype cycle Life Science Enterprise Technologies, 2026
Wednesday, 18 November, 2026 / 11:15:00 AM - 11:45:00 AM IST
Grand Ballroom 1
As enterprises accelerate AI adoption, emerging applications, autonomous agents and non-human identities are expanding the attack surface. This session explores how Fortinet’s integrated security platform unifies network security, Zero Trust, AI infrastructure protection and automated security operations to reduce complexity, strengthen visibility and control, address digital sovereignty and enable AI-driven threat detection and response at scale
Wednesday, 18 November, 2026 / 11:15:00 AM - 11:45:00 AM IST
Grand Ballroom 2
AI models are trained to answer almost anything - but enterprise decisions require far more than general knowledge. Discover how Celonis provides the operational context that enables AI to understand your business, support human decision-making, and execute confidently and cost-effectively across enterprise operations.
Wednesday, 18 November, 2026 / 11:15:00 AM - 11:45:00 AM IST
Grand Ballroom 3
As enterprises accelerate AI adoption to drive business growth, operational efficiency, and competitive advantage, the challenge is no longer whether to embrace AI, but how to do so securely and responsibly at scale. The convergence of AI-powered threats, autonomous agents, expanding attack surfaces, and evolving data risks is redefining the cybersecurity mandate for business and technology leaders. This session will explore how organizations can align AI innovation with a prevention-first security strategy, strengthen resilience across their digital ecosystem, and establish the visibility, governance, and controls needed to protect the enterprise. Join Check Point to explore how CXOs and cybersecurity leaders can turn security into an enabler of trusted AI transformation.
Wednesday, 18 November, 2026 / 12:00:00 PM - 12:30:00 PM IST
Grand Ballroom 3
CIOs leading or partnering with the data and analytics leader play a central role in their organization's AI success. Through 2030 and beyond, they must deliver sustained strategic value, innovation and competitive advantage by providing the data foundations and proactive and trusted intelligence to AI-augmented workers and agent workflows or risk failure.
Wednesday, 18 November, 2026 / 12:00:00 PM - 12:30:00 PM IST
Grand Ballroom 1
Technology maturity differs greatly by sector. While your industry may be assessing digital twins or agentic AI, a peer in another has likely operationalized it. This session analyzes 2026 scans across ten industries — from oil and gas to investment services — to identify “lead learners.” Discover how cross-industry insights can de-risk implementation, and learn where to look for inspiration
Wednesday, 18 November, 2026 / 12:00:00 PM - 12:30:00 PM IST
Grand Ballroom 2
The AI-shaped organization is not a new org chart shape, it's an operating system that compounds value. This session tackles the three most critical challenges facing CIOs: 1) how to define AI value and transform boundaries, 2) how value actually travels from table stakes productivity to competitive advantage, and 3) how to build a scaffold that shifts from "using a tool" to "amplifying" each worker's unique advantage.
Wednesday, 18 November, 2026 / 12:00:00 PM - 12:30:00 PM IST
Liwa 2
Examine the agentic-AI-specific governance and risk mitigation strategies. Stop lengthy processes and long-term thinking. Start establishing clear definitions for both AI agents and human roles, setting measurable goals, implementing real-time monitoring and creating codes of conduct for agents. Create guidance on delivering deterministic outcomes from probabilistic systems. Continue extending and evolving agentic AI governance to meet dynamic and autonomous nature of multiagent systems.
Wednesday, 18 November, 2026 / 12:00:00 PM - 12:20:00 PM IST
IT Xpo Stage
AI coding agents are reshaping enterprise software engineering, moving beyond code assistance to autonomous, multistep workflows across IDEs, terminals and cloud platforms. This session examines Gartner’s Magic Quadrant for AI coding agents, leading vendors, evaluation criteria, governance, pricing risks and operating-model implications for CIOs assessing enterprise readiness.
Wednesday, 18 November, 2026 / 12:45:00 PM - 1:15:00 PM IST
Grand Ballroom 1
Open source runs most enterprise software, and attackers know it. Malware has spread through hundreds of npm and PyPI packages, and AI-driven attacks now move from access to impact in hours. Saurabh Singh, GM Cyber Security at HCL, joins Shashank Pandey to discuss what this means for Indian enterprises: where supply chain risk comes from, why scanning and patching alone can’t keep up, and what to prioritise as AI changes how software is built.
Wednesday, 18 November, 2026 / 12:45:00 PM - 1:15:00 PM IST
Grand Ballroom 2
Every CIO has an AI roadmap. Far fewer can point to teams that work better because of it. This session challenges the assumption that deploying intelligence automatically improves how people work, and shows where friction hides in today’s workplace experience. You will leave with a set of diagnostic questions to test where your own workplace falls short, and a way to link collaboration investments to outcomes you can measure.
Wednesday, 18 November, 2026 / 12:45:00 PM - 1:15:00 PM IST
Grand Ballroom 3
AI experimentation is over - 2026 and beyond is all about scale. Yet most enterprises are blocked not by model maturity, but by siloed data, fragmented governance, and legacy IT. Iron Mountain research shows 86% have faced AI project delays from data issues, and over half of enterprise data is dark or redundant. Leading enterprises fund AI by mining their own estates - not new budget - turning legacy debt into the foundation AI strategy needs.
Wednesday, 18 November, 2026 / 1:15:00 PM - 2:45:00 PM IST
Meal Pavilion
Head the Meal Pavilion to join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860176_15860176.pdf) to view the menu. For specific dietary needs, please visit the dietary table located within the meal space for further details and assistance.
Wednesday, 18 November, 2026 / 1:20:00 PM - 1:40:00 PM IST
IT Xpo Stage
AI is reshaping customer experience through hyper-personalisation, instant support and predictive service, yet every new AI touchpoint widens the attack surface. This session explores how enterprises can scale AI-led CX without compromising security, covering secure-by-design architecture, AI-driven threat detection, data governance and resilient infrastructure. Attendees will gain a practical framework to balance speed, trust and resilience.
Wednesday, 18 November, 2026 / 1:45:00 PM - 2:05:00 PM IST
IT Xpo Stage
India’s enterprises and GCCs are moving AI into production. But scaling across complex IT estates raises questions around security, cost, control, and complexity. This session explores how IT leaders can simplify, secure, and automate operations to make AI work at enterprise scale.
Wednesday, 18 November, 2026 / 2:45:00 PM - 3:15:00 PM IST
Grand Ballroom 3
Highly adaptive organizations have employees that trust their leaders to guide them through ambiguous times. In today's world, leaders can build a foundation of trust to enable agility and innovation in the face of change. Leaders facing AI deployment challenges can rebuild that trust to get back to a state of agility and fearless collaboration. Attend this session to learn how to build and rebuild team trust that fosters innovation, accountability and maintains engagement even amidst ambiguous change.
Wednesday, 18 November, 2026 / 2:45:00 PM - 3:15:00 PM IST
Liwa 3
Innovation has now become AI-led, providing more value and growth to create transformative outcomes for high-performing CIOs and innovation leaders. AI-enabled innovation management platforms and techniques help generate, evaluate and implement more and better ideas, faster, supporting the execution and scaling of AI-led innovations to generate higher financial impacts. This session discusses recent cases, techniques and insights from mature innovators on how to achieve the desired business outcomes from innovation.
Wednesday, 18 November, 2026 / 2:45:00 PM - 3:15:00 PM IST
Grand Ballroom 2
Cybersecurity leaders face unprecedented external forces — from geopolitical tensions to rapid AI growth — testing the limits of existing programs. This session details Gartner’s top six trends for 2026, providing the strategic pivot needed to manage risk and build resilience across three core themes: transforming governance, securing new frontiers and normalizing AI adoption.
Wednesday, 18 November, 2026 / 2:45:00 PM - 3:15:00 PM IST
Grand Ballroom 2
Your customers are changing faster than your CX technology stack. AI is reshaping how and where they access information, make decisions and solve problems. CIOs must plan for a future where customers interact outside company-owned channels, and when they do engage, they may be armed with AI agents of their own. This session offers a look at CX transformation from the customer’s perspective — where it stands today, where it’s headed next and what those shifts mean for CX strategy in the AI era.
Wednesday, 18 November, 2026 / 2:45:00 PM - 3:15:00 PM IST
Liwa 2
Cost reduction is one of the most closely scrutised promises of AI. Yet Gartner research examining 1,010 non-technology companies in the S&P1200 found that just 4% reported AI-enabled cost reduction or related financial change material enough for company-level disclosure in the first half of 2026. In this session you will learn where AI is changing the economics of business and what executives must do to turn that opportunity into financial results.
Wednesday, 18 November, 2026 / 3:30:00 PM - 4:00:00 PM IST
Liwa 2
Strategic planning is being fundamentally rewritten by technology. AI, agentic systems, deep‑research tools, scenario engines, and digital‑twin platforms are shifting strategy from an episodic, human‑only process to a continuously computed, technology‑enabled discipline. In this session, we present a bold framework showing how CIOs can transform the strategy cycle by building three core capabilities: 1. An AI‑powered Strategic Intelligence Layer that continuously scans external signals and internal assumptions 2. Next-generation future - casting driven by simulation, agentic forecasting, digitally enabled scenario planning 3. And a Strategy Co‑Pilot that automates the creation of strategic artifacts, portfolio decisions, and personalized strategy communication Backed by Gartner research across emerging AI use cases and the reference architecture for strategic planning, this session gives CIOs specific actions to take in the next 12 to 24 months to modernize how their enterprises sense, decide, and adapt. Attendees will leave with a clear playbook to operationalize the “technology of strategy."
Wednesday, 18 November, 2026 / 3:30:00 PM - 4:00:00 PM IST
Grand Ballroom 2
AI-native development platforms range from vibe coding platforms to AI assistants, though to teams of AI coding agents. CIOs are excited about this technology because it improves developer productivity, enables innovation and holds the potential to replace off-the-shelf software with custom-built alternatives.
Wednesday, 18 November, 2026 / 3:30:00 PM - 4:00:00 PM IST
Grand Ballroom 1
AI and cybersecurity leaders must act now to identify and manage all forms of AI including embedded AI, shadow AI and AI browsing. The rapid integration of AI into browsers and web agents is introducing new risks, requiring a fundamental shift in enterprise AI risk management and governance. Join this session to learn more.
Wednesday, 18 November, 2026 / 3:30:00 PM - 4:00:00 PM IST
Liwa 3
AI agent adoption transforms data and analytics (D&A) strategy and operations. In this session, we will examine the top trends across three key themes: agentic D&A, semantics at the core and D&A platformization. Join this session to learn more.
Wednesday, 18 November, 2026 / 3:30:00 PM - 4:00:00 PM IST
Grand Ballroom 3
The relationship between CIOs and their vendors is changing, and not necessarily in ways that benefit the enterprise. CIOs need to rework these vendor relationships and find a path to partnership, even when the ground is constantly shifting. This session will offer best practices and a case study of a CIO who changed the nature of their relationship with an SAS organization.
Wednesday, 18 November, 2026 / 4:00:00 PM - 4:30:00 PM IST
Liwa Foyer
Join us for high tea after the insightful sessions. Please [click here](https://css-cf-pbl.emt.aws.gartner.com/events/india21/assets/15860183_15860183.pdf) to see the full menu.