Agenda / Day

Tuesday, August 25, 2026 / 15:30:00 - 18:30:00 JST

Registration Desk

Registration and Information

Registration and Information hours for the day.

Tuesday, August 25, 2026 / 17:30:00 - 18:00:00 JST

Kaede B

Exhibitor Welcome and Onsite Orientation

Wednesday, August 26, 2026 / 8:00:00 - 9:30:00 JST

Kaede A&B

Arrival Refreshments

Enjoy some light coffee and refreshments before the conference.

Wednesday, August 26, 2026 / 8:00:00 - 19:30:00 JST

Registration Desk

Registration and Information

Registration and information hours for the day

Wednesday, August 26, 2026 / 9:30:00 - 10:15:00 JST

Galaxy A&B&D

Gartner Opening Keynote: Lead With Impact: North Star Digital Workplace Leaders

Step into the future of Digital Workplace leadership with Gartner Vice President Analysts Tori Paulman and Dan Wilson. In this forward-looking keynote, discover the four, essential qualities that define North Star Digital Workplace leaders: listening, promise, outcomes, and leadership. Learn from real-world examples as you explore how to set your Digital Workplace ambition, foster trusted business partnerships, and craft a strategic unified vision that elevates your role in delivering better business outcomes. You will leave this keynote ready to chart your path to become the leader of tomorrow.

Wednesday, August 26, 2026 / 10:15:00 - 11:00:00 JST

Foyer

Refreshment Break

Join us for refreshments in a brief break between sessions.

Wednesday, August 26, 2026 / 10:15:00 - 18:30:00 JST

Exhibit Showcase

Exhibit Showcase

Visit the Exhibit Showcase to evaluate industry offerings that can move your business forward. Engage with your peers and exhibitors. Attend a theater session to see technology in action.

Wednesday, August 26, 2026 / 10:15:00 - 18:30:00 JST

Foyer

Engagement Zone: Sponsored by Neatframe

Coming Soon

Wednesday, August 26, 2026 / 10:30:00 - 10:50:00 JST

Theater

[Theater] Omnissa: Standards to Observability ― Building AI-Ready Digital Workspaces

As AI, SaaS, distributed endpoints, virtual desktops, and frontline environments reshape work, traditional policy-based management is no longer enough. Digital workplace leaders need deeper visibility into the employee experience to identify productivity, security, and governance gaps. In this session, Omnissa explores how observability, AI-powered insights, and automation enable IT to move from reactive to proactive digital workspace management.

Wednesday, August 26, 2026 / 11:00:00 - 11:30:00 JST

Galaxy A

Use the Digital Workplace Applications Strategic Roadmap to Reach the Future You Want

How do you make a plan for your digital workplace when so much is changing so fast? To reach your digital transformation objectives, IT has to work with business leaders on a plan flexible enough to meet your next challenges no matter what complexities or uncertainties arise. Join this session to learn about Gartner's digital workplace applications strategic roadmap and how it can set the direction for success.

Wednesday, August 26, 2026 / 11:00:00 - 11:30:00 JST

Galaxy D

Strategies for Selecting and Effectively Utilizing Diverse AI Agent Services

While AI agent services are becoming increasingly sophisticated such as evolving LLMs and adding agentic capabilities, these services are diversifying which makes it more challenging for companies to formulate proper portfolio. In this session, Gartner will discuss practical approaches to selecting and utilizing AI agent services with key considerations like trait of target users and support resources availability.

Wednesday, August 26, 2026 / 11:00:00 - 11:30:00 JST

Sakura

Gartner's Top Data Points to Accelerate AI Adoption

In this session, we will provide five data points that, if remediated, can accelerate AI adoption. The analyst will then provide five real-world case studies with actionable recommendations to accelerate your organization's AI adoption.

Wednesday, August 26, 2026 / 11:45:00 - 12:15:00 JST

Galaxy A

Nexthink: Autonomous DEX: The End of Workplace Friction

Workplace friction and the IT tickets that follow are an accepted cost of digital work, but it doesn't have to be. A new model is emerging: Autonomous DEX, where the platform thinks, decides, acts, and prevents without waiting for a ticket. Every employee gets a personal IT agent that observes the digital workplace, knows when something is wrong, and resolves issues before work is interrupted. Join us to see how this shift eliminates friction, improves productivity, and frees IT to focus on business outcomes, not operational noise.​

Wednesday, August 26, 2026 / 11:45:00 - 12:15:00 JST

Sakura

Miro: Co-Creating with AI: Culture, Collaboration, and Tools for Transformation

While AI adoption at the individual level is accelerating, scaling it across the entire organization remains a significant challenge. In this session, we'll walk through a practical transformation approach for turning individual AI experimentation into enterprise-wide competitive advantage — covering the design principles behind a digital workplace that enables cross-functional knowledge sharing, decision-making, and collaboration, along with the key considerations for successful implementation.

Wednesday, August 26, 2026 / 12:30:00 - 13:00:00 JST

Sakura A

Employee Technology Through 2030: Choosing the Right Devices, Virtual Desktops, Services and Management Tools

AI and rising employee expectations are reshaping endpoint strategies. This session offers guidance for designing a resilient, cost-optimized digital workplace through 2030. Learn how your teams will integrate and manage devices, endpoints, and desktops, decide on service procurement, prepare for AI agents and new interfaces. Leave with insights to future-proof employee technologies.

Wednesday, August 26, 2026 / 12:30:00 - 13:00:00 JST

Galaxy D

Executive Story: Migrating from Microsoft 365 to Google Workspace — The Decision-Making Process and Real Experiences from Solasto’s One-Year Journey —

As organizations advance their DX initiatives and embrace diverse work styles, renewing groupware represents a significant turning point. Solasto Corporation, which supports frontline operations in the fields of healthcare, nursing care, and childcare, successfully transitioned from Microsoft 365 to Google Workspace within just one year, following a decision made in December 2024. In this session, we will openly share why Solasto made this bold decision, the strategic background behind it, the specific challenges and difficulties encountered during the migration process, and the current issues faced since the start of operations. You will gain an honest, firsthand account of Solasto’s journey.

Wednesday, August 26, 2026 / 12:30:00 - 13:00:00 JST

Galaxy A

How to Mitigate the Risks of Agent Sprawl in the Digital Workplace

Agent Sprawl — where too many agents are shared freely with little oversight — is becoming a significant challenge in the digital workplace. As major productivity platforms such as Microsoft 365 and Google Workspace enable easier agent creation, organizations should act to keep their users and data safe. Join this session for a deep dive on how to establish the right governance and guardrails to mitigate risk, while allowing the organization to unlock value with safe use of AI agents.

Wednesday, August 26, 2026 / 13:15:00 - 14:15:00 JST

Foyer

Attendee Lunch

Lunch boxes will be served at the Exhibit Showcase, the 2nd basement floor.

Wednesday, August 26, 2026 / 13:15:00 - 13:45:00 JST

Sakura

[Luncheon] LumApps: Building Post‑M&A Culture with IT and Communications at KPP

As organizations grow through M&A, building a cohesive corporate culture and ensuring effective communication become increasingly challenging. In this session, KPP GROUP HOLDINGS shares how its IT and Corporate Communications teams approached post-merger culture building. As the company expanded from about 600 to 6,000 employees, it faced the need to connect people, information, and culture. Learn how KPP improved communication, engagement, and collaboration. The session concludes with an introduction to LumApps.

Wednesday, August 26, 2026 / 13:15:00 - 13:45:00 JST

Kaede A

[Luncheon] Macnica: Don't Block AI — Govern It with Enterprise Browser "Island"

Many enterprises face the same dilemma: employees want to use AI, but security teams fear data leakage. SASE and VPN cannot see inside the browser — where AI interaction actually happens. Island Enterprise Platform addresses this with three capabilities: AI Protect gives visibility and control over AI tool usage; Data Boundaries enforces tenant-level policies, allowing corporate ChatGPT while blocking personal accounts; AI Automate enables audited, human-approved automation. Island enables employees to use AI safely without blanket bans, balancing productivity with governance.

Wednesday, August 26, 2026 / 13:15:00 - 13:45:00 JST

Kaede B

[Luncheon] Logicool: The Optimal Hybrid Work: Enhancing DEX & Cutting IT Costs

As workplaces diversify, IT leaders must balance boosting employee engagement with optimizing office assets and operational efficiency. In this session, we explore how data insights—using solutions like Logitech Spot and Sync—visualize and automate desk-sharing and meeting room usage in real time. We will share a practical blueprint for building a resilient, sustainable workplace while drastically reducing employee friction and IT support inquiries, featuring case studies with up to a 90% drop in IT tickets.

Wednesday, August 26, 2026 / 13:15:00 - 13:35:00 JST

Theater

[Theater] Shure: If AI Can’t Hear You, It Can’t Help You

Shure asserts that meeting room audio and video input quality is critical to enterprise AI success. AI supports meeting summaries and execution, but poor capture reduces accuracy, trust, and adoption. Inadequate input causes transcription errors and speaker misidentification, creating unnoticed “silent failures.” Because AI derives meaning from audio and video, inconsistent room systems become enterprise‑scale risks. AI‑ready meeting rooms require consistent capture, noise and reverberation control, accurate speaker identification, and certified integrations. AV is now a managed gateway to AI.

Wednesday, August 26, 2026 / 14:15:00 - 14:45:00 JST

Galaxy A

PKSHA Technology: Information coming soon

The debate around AI adoption is shifting — from "which agents to build" to "how to embed them and sustain results." this session explores how to move beyond one-off deployments toward lasting adoption and organization-wide productivity gains. Using PKSHA's Connective AI vision as a framework, we cover driving change across frontline and management, principles for continuous improvement, and the "co-evolution" approach that keeps organizations growing. Leaders and transformation teams will leave with concrete ideas for their next move.

Wednesday, August 26, 2026 / 14:15:00 - 14:45:00 JST

Galaxy D

DeepL: The Business Risk of the Language Barrier

How to Build a Global Competitive Advantage in Your Native Language. Japanese companies spend 20.2% of their working hours (equivalent to 47 business days per year) on language support, and over 80% of decision-makers report losing business opportunities due to language barriers. In this session, DeepL will explain the reality of this “invisible business cost” with language barriers. We’ll explore the future enabled by “DeepL Voice” -real-time voice translation- where discussions can take place freely in one’s native language, and how to gain a competitive edge in the global marketplace.

Wednesday, August 26, 2026 / 14:15:00 - 15:00:00 JST

Kaede A

[Boardroom] Miro: Leading AI-Driven Workplace Transformation

Many executives sense that their organizations are underutilizing AI — even after significant investment. In this intimate boardroom roundtable, Fortience Consulting and Miro facilitate a candid peer exchange among senior leaders. Participants will share real challenges and successes, explore organizational design choices, and stress-test strategies for scaling AI across teams. With only 12 seats, this session is designed for depth over breadth — leaving attendees with sharper questions and more actionable answers to bring back to their organizations.

Wednesday, August 26, 2026 / 15:00:00 - 15:30:00 JST

Sakura A

New-to-Role: Leading the Digital Workplace Your First 100 Days and Beyond

The end-user services leader defines, delivers and continuously improves digital employee experience, operates end-user technology and provides in-person and remote IT support. The first 100 days are pivotal for starting the development of an end-user services strategy and transforming operations and experience. This session will provide a clear view of priorities for the first 100 days and provide a structure for long-term success.

Wednesday, August 26, 2026 / 15:00:00 - 15:30:00 JST

Galaxy D

Executive Story: Driving Enterprise Transformation Through the Democratization of Generative AI: The Current State of Companywide BPR and Talent Development

As organizations begin to see varying results from their generative AI initiatives, the true differentiator is no longer just technical capability, but rather "who is producing what kind of impact." Lion Corporation has deployed an open-source AI development platform companywide, training approximately 100 AI agent developers. By positioning this training process as a practice of business process reengineering (BPR), Lion has driven business transformation led by individual business units. This session will candidly share our current progress, detailing successes, challenges, and lessons learned. Attendees will gain actionable insights they can apply immediately, including the optimal combination of top-down and bottom-up approaches, and the keys to driving successful adoption.

Wednesday, August 26, 2026 / 15:00:00 - 15:30:00 JST

Galaxy A

The AI Future of Leadership and Management

Is AI going to replace you? Do you not even need entry level workers anymore because of AI? This session cuts through the hype of how AI will really impact leadership and management.

Wednesday, August 26, 2026 / 15:00:00 - 16:00:00 JST

Kaede B

Contract Negotiation Clinic: Microsoft

The complexity of Microsoft's licensing scheme and the number of contractual options often make it difficult for IT leaders to negotiate contracts and renewals. This interactive clinic describes strategies for IT leaders to successfully negotiate such contracts, which encourage risk reduction and value maximization.

Wednesday, August 26, 2026 / 15:45:00 - 16:15:00 JST

Galaxy A

Adobe: Learned by Doing: Two Companies on the Real Trial and Error of AI Adoption

DeNA and JR East Design Corporation—two companies that differ greatly in business and scale—candidly share the lessons they gained and the walls they hit while putting AI to work on the ground. One spread it through engineer-led momentum; the other refined its use within specialized professional work. Their starting points differed, yet they faced the same struggles around adoption and governance. Rather than polished success stories, this session focuses on "what you only discover once you try," offering practical perspectives that those driving AI initiatives can apply starting tomorrow.

Wednesday, August 26, 2026 / 15:45:00 - 16:15:00 JST

Galaxy D

Neatframe: NEC's Data-Driven Workplace Strategy

As more employees return to the office, many companies are struggling with complaints of a “meeting room shortage”. But is it truly because of less meeting rooms? NEC, a global company with approx. 120,000 employees, has deployed about 500 Neat devices nationwide. By integrating Neat, they built a unique DX system. As a result, they uncovered an actual “ghost reservation” rate and paved the way to reducing huge wasted costs. In this session, they will share their digital workplace strategies that go beyond merely installing web conferencing hardware to enable data-driven management decisions.

Wednesday, August 26, 2026 / 16:30:00 - 17:00:00 JST

Galaxy A

Benchmarking Digital Workplace Maturity in 2026

End-user services and digital workplace leaders often ask how their maturity compares to others, how to secure funding, and how to prioritize investments. This session will review the Gartner digital workplace maturity model and provide insights from our continuously growing dataset of client-submitted maturity assessments and client interactions.

Wednesday, August 26, 2026 / 16:30:00 - 17:00:00 JST

Galaxy D

Advancing Employee Digital Skills in the AI Era?

As AI becomes part of everyday work, traditional approaches to employee digital skills development are no longer sufficient. This session highlights practical considerations for enabling continuous learning and skill application in the AI era, examines why employee digital skills development is increasingly difficult in the age of AI coexistence and highlights practical points for enabling continuous learning through daily work.

Wednesday, August 26, 2026 / 16:30:00 - 17:00:00 JST

Sakura

How to Evaluate Copilot, ChatGPT, Gemini and Other Enterprise AI Assistants

An abundance of choice exists when it comes to AI assistants for supporting everyday AI needs. Enterprise cloud and SaaS providers offer their own versions that coexist with incumbent services, while best-of-breed AI vendors compete with cutting-edge features. Learn about the key factors that digital workplace leaders should consider in selecting a foundational AI assistant.

Wednesday, August 26, 2026 / 16:30:00 - 17:15:00 JST

Kaede A

Ask the Analyst: How to Select and Utilize GenAI/AI Agents

GenAI and AI agents are becoming increasingly diverse, making it more challenging for user companies to select and effectively utilize them. In this session, an analyst will answer questions of attendees and explore key points for selecting and promoting the adoption of GenAI/AI agents.

Wednesday, August 26, 2026 / 17:00:00 - 17:45:00 JST

Foyer

Refreshment Break

Join us for coffee and tea during a brief break between sessions.

Wednesday, August 26, 2026 / 17:15:00 - 17:35:00 JST

Theater

[Theater] Brains Technology: AI-Era Knowledge Strategy -Search Turns Info into Assets

Many organizations manage millions of internal documents, yet employees struggle to find the info they need, reducing productivity and limiting innovation. Digital transformation requires a knowledge infrastructure that enables knowledge to be shared and accessed by the right people at the right time. Companies using such platforms have reduced document search time by up to two hours per task and achieved 1,000+ hours of monthly productivity gains. This session introduces the key requirements for a knowledge infrastructure and shares customer success stories demonstrating its business impact.

Wednesday, August 26, 2026 / 17:45:00 - 18:30:00 JST

Galaxy A&B&D

Guest Keynote: Will AI Get Us to a Four-Day Workweek? -Rethinking Work and Human Value in the Age of AI

In spring 2026, graduation ceremonies across the U.S. saw an unusual phenomenon: students booing every time a commencement speaker mentioned AI. It was the quiet fury of a generation watching AI swallow the entry-level jobs they'd spent years preparing for. The art and creative worlds are caught in the same tension — pushing back against generative AI while simultaneously experimenting with it. None of this is a distant problem for Japanese workplaces. The real question is: who benefits from AI's productivity gains? Will they translate into fewer working hours for all of us — or will the wealth flow to a select few, leaving many without work and without meaning? Keynes famously predicted his grandchildren would work just fifteen hours a week. He was wrong. Technology doesn't deliver a better future on its own. Which is exactly why the future shouldn't be something we passively accept as someone else's answer — it's something we question, choose, and design for ourselves. Where does human value truly lie? Join me for 45 minutes of exploring the future of work, starting from that question.

Wednesday, August 26, 2026 / 18:30:00 - 19:30:00 JST

Exhibit Showcase

Networking Reception

Join us for a networking reception at Exhibit Showcase. Enjoy delicious food and beverages while interacting with other attendees, Gartner Analysts, and exhibitors. You'll also find cutting-edge technology solutions and case studies.

Thursday, August 27, 2026 / 8:30:00 - 9:30:00 JST

Kaede A&B

Arrival Refreshments

Enjoy some light coffee and refreshments before the conference.

Thursday, August 27, 2026 / 8:30:00 - 16:45:00 JST

Registration Desk

Registration and Information

Registration and information hours for the day

Thursday, August 27, 2026 / 9:30:00 - 10:15:00 JST

Galaxy A&B&D

Guest Keynote: The Power of Living with Purpose

Throughout his career climbing some of the world’s most renowned peaks, including Mount Everest, Ken Noguchi has faced countless challenges and setbacks. Yet, he has never given up and has always continued to move forward. The driving force behind his perseverance has been a clear sense of “purpose” and the motivation that supports it. In this keynote speech, Mr. Noguchi will share powerful yet heartfelt insights drawn from his experiences in extreme environments. He will speak about the importance and value of living with clear goals, and offer practical advice on how to maintain motivation, inspiring all who seek to overcome obstacles and pursue their dreams.

Thursday, August 27, 2026 / 10:15:00 - 11:00:00 JST

Foyer

Refreshment Break

Join us for coffee and tea during a brief break between sessions.

Thursday, August 27, 2026 / 10:15:00 - 16:15:00 JST

Exhibit Showcase

Exhibit Showcase

Visit the Exhibit Showcase to evaluate industry offerings that can move your business forward. Engage with your peers and exhibitors. Attend a theater session to see technology in action.

Thursday, August 27, 2026 / 10:15:00 - 16:15:00 JST

Foyer

Engagement Zone: Sponsored by Neatframe

Coming Soon

Thursday, August 27, 2026 / 10:30:00 - 10:50:00 JST

Theater

[Theater] FoxitJapan: Designing the Next PDF Infrastructure with a Future Vision

PDF is no longer just a desktop tool. It is becoming part of enterprise infrastructure for document creation, collaboration, compliance, and system integration. This session introduces a practical framework for designing a next-generation PDF foundation across four layers: creation, daily use, integration, and governance. It will show how organizations can generate ready-to-use PDFs through automation, improve work with intuitive editing, cloud collaboration, and AI, and extend internal systems with PDF SDKs. Attendees will gain new criteria for evaluating PDF platforms beyond features alone.

Thursday, August 27, 2026 / 11:00:00 - 11:30:00 JST

Galaxy A

Adopt Outcome-Driven Digital Workplace Metrics

Traditional Digital Workplace metrics often focus on activity rather than outcomes, treating symptoms instead of solving root issues. To drive meaningful change, Heads of Infrastructure & Operations must shift toward Outcome-Driven Metrics (ODMs) that reveal the impact of digital initiatives on employee experience and business value.

Thursday, August 27, 2026 / 11:00:00 - 11:30:00 JST

Galaxy D

How to Control Security Risk of AI Agents

AI agents are a transformative technology that can dramatically advance enterprise innovation. However, security risks associated with AI agents are complicated and difficult to control. In this session, we will provide an overview of the security risks that DW leaders should be aware of when leveraging AI agents for data analysis and business processes, along with recommended best practices for addressing these risks.

Thursday, August 27, 2026 / 11:00:00 - 11:30:00 JST

Sakura

How Digital Workplace Leaders Can Keep PACE With AI

As AI continues to evolve, it can feel impossible for digital workplace leaders to keep up with the constant changes. This session will show digital workplace leaders how to use the acronym of planning, adoption, communication and enablement (PACE) to keep up to date with the changes in the AI space, drive adoption among their teams, and enable the business.

Thursday, August 27, 2026 / 11:00:00 - 11:45:00 JST

Kaede B

Roundtable: How Will We Work in the 2030 AI Coexistence Era?

How should companies envision the 2030 digital workplace in the era of AI-human coexistence? In this session, participants will share their companies' initiatives and discuss important perspectives and directions for the 2030 digital workplace.

Thursday, August 27, 2026 / 11:45:00 - 12:15:00 JST

Galaxy A

TeamViewer: Prepare for the Autonomous Workplace

As AI agents, copilots and automation become part of everyday work, organizations face growing complexity, rising expectations and persistent workforce shortages. Traditional IT support models can no longer scale. This session explores a practical roadmap from reactive support to autonomous operations, helping organizations improve digital employee experience, reduce disruption, and increase productivity. Learn how to gain visibility into AI usage, govern risk, measure AI value and build a workplace where humans and AI work together to deliver more outcomes with fewer resources.

Thursday, August 27, 2026 / 11:45:00 - 12:15:00 JST

Galaxy D

Notion: Connecting Knowledge in the AI Era—One Division at Mitsubishi Corporation

As AI adoption grows, many teams still struggle to find the knowledge and context they need, with information scattered across files and individual memory. In this conversation-style session, one division of Mitsubishi Corporation shares how it uses Notion to organize knowledge, improve information sharing, and experiment with AI alongside existing tools. Rather than a company-wide AI strategy, this session offers a practical frontline example of starting small and embedding new ways of working for the AI era.

Thursday, August 27, 2026 / 12:30:00 - 13:30:00 JST

Foyer

Attendee Lunch

Lunch boxes will be served at the Exhibit Showcase, the 2nd basement floor.

Thursday, August 27, 2026 / 12:30:00 - 13:00:00 JST

Sakura

[Luncheon] Sojitz Tech-Innovation: Enterprise Context in the AI-Native Era

Challenges now surfacing in AI adoption across the U.S. will soon become management issues for Japanese companies as well. This session explores how organizations can cut through AI noise and turn it into competitive advantage by focusing on the widening speed gap between those that move and those that wait. The key is how effectively companies can accumulate and continually leverage their unique enterprise context. Drawing on our own practices, we will share how an AI foundation built on digital work traces can turn knowledge into sustained decision-making and execution capability.

Thursday, August 27, 2026 / 12:30:00 - 13:00:00 JST

Kaede A

[Luncheon] AOI:Why Document AI Repeats Mistakes — From Rules to Operational Learning

Document AI often makes the same OCR and classification errors again and again. To improve accuracy, teams add rules and dictionaries, refine post-processing, and tune models. The more they do, the harder the system becomes to maintain. These efforts alone do not enable the system to determine whether the AI's output is correct. As a result, people have to review it, and the burden remains. This session presents a new architecture that builds operational knowledge from user corrections and applies it when needed. We will also share an implementation and lessons learned from real-world use.

Thursday, August 27, 2026 / 12:30:00 - 13:00:00 JST

Kaede B

[Luncheon] HP: Information coming soon

While AI automation accelerates, key business decisions still rely on face-to-face trust. This session introduces "HP Dimension with Google Beam" in Japan, showing the future of enterprise 3D communication. By sharing non-verbal cues like eye contact, expressions, and distance missing in 2D meetings, it enables near-in-person, borderless collaboration. This reduces misunderstandings and boosts decision quality and speed. We will also cover how Google’s AI merges with HP Poly’s 30+ years of expertise to explain why 3D matters now and its value for executives.

Thursday, August 27, 2026 / 12:30:00 - 12:50:00 JST

Theater

[Theater] Barco: DX Best Practices for High-Use Meeting Spaces with Uchida Yoko

Future-ready meeting spaces require the integration of ICT, AV technology, workspace design, and operational data. In this Barco session, Uchida Yoko will share practical insights from supporting workplace transformation and meeting room DX initiatives across various organizations. Together with Barco, the session will highlight how ClickShare enables seamless meeting experiences, enhances hybrid collaboration, improves room utilization, and provides valuable usage insights. Attendees will gain practical ideas for creating meeting spaces that drive productivity, collaboration, and innovation.

Thursday, August 27, 2026 / 13:05:00 - 13:25:00 JST

Theater

[Theater] UNCHAIN: Ontology-Driven Data Foundations for AI

Many companies pilot generative AI but stall before production. Answers sound fluent, yet no one can tell fact from plausible fiction—so projects end at "we tried it, but we can't use it." The cause isn't the AI. It's that company rules and workflows—organizational context—aren't structured for AI to read. This session covers using ontology to structure that context, with real results: layering relationships, provenance, and internal rules over text search improved accuracy 48% and made outputs traceable to their evidence. Take away the design essentials and a first step.

Thursday, August 27, 2026 / 13:30:00 - 14:00:00 JST

Sakura A

Top 5 Document Management Myths Exposed

As technology races ahead, outdated document management myths keep popping up and tripping us up. Join this upbeat, myth-busting session to separate fact from fiction, help you sidestep common pitfalls and make your information work for you — not against you.

Thursday, August 27, 2026 / 13:30:00 - 14:00:00 JST

Galaxy D

How to Develop an Effective Application Strategy

Application leaders at Japanese companies involved in application strategy development often find themselves uncertain about where to start. In this session, we will outline the steps necessary to prepare a concise and effective application strategy, enabling you to clearly communicate your application plans to key stakeholders, including executives and end-users.

Thursday, August 27, 2026 / 13:30:00 - 14:00:00 JST

Galaxy A

Microsoft 365 Copilot and Agents: Assessing Impact and Value in 2026

M365 Copilot is the enterprise assistant of choice for many, but wide scale adoption and value realization is not guaranteed. Gartner's 2026 M365 Copilot survey provides key insight into the utility and value of M365 Copilot and agents and provides IT leaders with key insights that will help shape their Copilot strategy.

Thursday, August 27, 2026 / 13:30:00 - 14:15:00 JST

Kaede B

Ask the Analyst: What Digital Workplace Leaders Need to Know About AI Agent Security

As AI agents drive transformative change across the enterprise, they also bring us a new paradigm of security challenges. Digital workplace leaders must proactively collaborate with CIOs, CISOs and business leaders to handle the risk. Join this session to know more.

Thursday, August 27, 2026 / 14:15:00 - 14:45:00 JST

Galaxy D

Accenture: Reinventing Work at Scale - The AI Workplace Playbook for 790,000 People

Accenture operates one of the world's most complex digital workplaces — 790,000 employees, 809,000 workstations, across 52+ countries. In just three years, we moved from a simple Q&A chatbot to 466,000 active AI users, 85% Copilot adoption, and $88M (~¥13B) in infrastructure savings. This session reveals the exact playbook: the governance model, the change strategy, the DEX measurement framework, and the hard-won lessons that separate sustained AI adoption from a forgotten pilot. Executives will leave with a concrete framework they can apply the week they return.

Thursday, August 27, 2026 / 14:15:00 - 14:45:00 JST

Galaxy A

Omnissa: From Standards to Observability: Building AI-Ready Digital Workspaces

As AI, SaaS, distributed endpoints, virtual desktops, and frontline environments reshape the way people work, traditional policy-based management is no longer enough. Digital workplace leaders need deeper visibility into the actual employee experience to identify productivity, security, and governance gaps. In this session, Omnissa will explore the shift from management by standards to management powered by observability, and how AI-powered insights and automation can help IT move from reactive operations to proactive, experience-led digital workspace management.

Thursday, August 27, 2026 / 14:15:00 - 15:00:00 JST

Kaede A

[Boardroom] Notion: AI Knowledge Practice with a Mitsubishi Corp. Team

As AI adoption grows, essential information and the context behind past decisions often stay scattered across files and individual memory, making AI hard to use in daily work. In this roundtable, we'll start from how one department at Mitsubishi Corporation is organizing information, sharing knowledge, and experimenting with AI in Notion. Together, we'll explore how to make work knowledge easy for people and AI to find, reference, and revisit alongside existing tools. Rather than a company-wide AI strategy, this is a practical conversation about starting small in one team.

Thursday, August 27, 2026 / 15:00:00 - 15:30:00 JST

Galaxy A

Unleashing Workforce Ambition: A Playbook for Driving Transformational AI Value

No organization has ever trained their way to transformation. Facing mounting pressure to deliver measurable ROI on AI investments and accelerate innovation, digital workplace leaders are discovering the hard way that innovation is sparked, not taught. This session reveals how leading organizations are unlocking breakthrough business value from AI by eliminating ambivalence, building boldness and democratizing access to AI.

Thursday, August 27, 2026 / 15:00:00 - 15:30:00 JST

Galaxy D

Executive Story: In-house IT Advancement and Governance in the Age of AI

How can a company adopt the latest technology while keeping its systems secure and efficient? At Recruit, we use a clear framework to update our internal IT services based on four key goals: Innovation, Usability, Efficiency, and Security. In this session, we will explain the background and the actual processes behind these initiatives. We will also share specific examples of our recent AI projects and our roadmap for the future. The session provides practical details to help you build a better digital environment for your own organization.

Thursday, August 27, 2026 / 15:00:00 - 15:30:00 JST

Sakura

Harness No-Code Agent Builders to Enable an Augmented Workforce

An augmented workforce is a practice where organizations intentionally combine human experience with machine efficiency and insights to amplify impact. AI agents will be a key amplifier and no-code agent builders are the primary tools to go from worker automation to augmentation. Learn how digital workplace leaders can harness these powerful yet immature tools for optimal business outcomes.

Thursday, August 27, 2026 / 15:00:00 - 15:45:00 JST

Kaede B

Ask the Analyst: How to Develop an Effective Application Strategy

Application leaders at Japanese companies involved in developing application strategies often find themselves unsure of where to begin. In this session, through a Q&A with analysts and participants, we will explore key insights for formulating a concise and effective application strategy.

Thursday, August 27, 2026 / 15:30:00 - 16:15:00 JST

Foyer

Refreshment Break

Join us for coffee and tea during a brief break between sessions.

Thursday, August 27, 2026 / 15:45:00 - 16:05:00 JST

Theater

[Theater] YOSHIDUMI InformationーGroupware Migration Strategy

We explain the keys to a Google Workspace migration that aims for "workstyle transformation"—going far beyond a mere tool swap. In a dialogue format, two companies—Yoshizumi Information and AvePoint—share practical know-how, covering everything from common challenges in large-scale migrations and Yoshizumi Information’s end-to-end support (from requirements definition to user adoption) to the realities of secure data migration and enhanced governance using AvePoint products.

Thursday, August 27, 2026 / 16:15:00 - 16:45:00 JST

Galaxy A&B&D

Gartner Closing Keynote: Digital Workplace in AI Era

While technology continues to evolve rapidly, many organizations struggle to translate these advancements into business & organizational transformation. Digital Workplace Leaders play a pivotal role in leading break through these barriers. In this session, the conference chair will review the key topics covered during the two-day summit and summarize the critical challenges and strategic directions that Digital Workplace Leaders should proactively address with a mindset geared toward innovation and transformation.